Dundee Collision Inc

5.0 (498reviews)
99%
517 E Main St,  Dundee,  IL  60118

In operation 32 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (498)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, often describing results as flawless, like new, or even better than expected. The team is widely recognized for its professionalism, friendliness, and dedication to going above and beyond. Many highlight the transparent pricing, bilingual service, and the welcoming, family-owned atmosphere as standout positives. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted they would have appreciated more proactive status updates during the repair process, and occasional parts delays were mentioned, though these were handled with understanding and clear communication.
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"... repair, minimizing my downtime. Most importantly, the workmanship on the front bumper is flawless it looks brand new, as if the damage never happened. ..." Read more
"Excellent work , above and beyond with the customer service"
"... Dundee Collision is the place I drop my car off. Its always a 10 out of 10 every time. The car always looks new again and the staff is understanding ..." Read more
"Dundee Collision does excellent work. I will highly recommend them."
"Great service. Friendly. Quick repair time. Highly recommend."
"... insurance claim work for my car repair quickly and then completed the repair work faster than quoted. Excellent job." Read more
"Expert and expedient work on our car. Got it done in record time and kept us posted. Before it was promised Well communicated progress ..." Read more
"Dundee Collision was very timely repairing my vehicle."
"You guys always do a great job!! Best communication i have had If there was a hint of a delay, the shop called me... ..." Read more
"Superb work repairing my son's car Kept me informed every step of the way and finished it very quickly Every step of the way ..." Read more
"Excellent job. Super friendly and responsive Great communication They gave me up to date information and kept me well ..." Read more
"Very professional and do amazing work Let me know when there were delays with parts Worked with the insurance company when they were ..." Read more
"... customer service. Only thing I would have liked is a text or message to let me know the status and when it was expected to be completed." Read more

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Extremely happy. Thank you. José Rivera.

Customer Service

10. Extremely satisfied.

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Repair Quality

Excellent service. Friendly employees

Customer Service

Excellent

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Translated from Spanish by Carwise
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Customer Service

Muy buen servicio

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Repair Quality

Dundee Collision is my GO TO for accident repairs. They are hones, fast and do an amazing job.

Customer Service

Completely satisfied.

Returned Clean

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Absolutely would recommend.

Repair Quality

I have zero complaints and/or criticisms. They were outstanding! Friendly, professional & my vehicle looks perfect!

Customer Service

Greeted promptly by a very friendly person. Came & looked at car. Scheduled appointment super fast & soon! Fantastic!

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Repair Quality

Phenomenal work

Customer Service

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I recommend Dundee Collision to everyone I know

Repair Quality

Great Service !!! Done in a timely manner and on my timeframe !

Customer Service

Patricio very very professional and helpful !

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Outstanding service!

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Outstanding service .

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Great customer service. Only thing I would have liked is a text or message to let me know the status and when it was expected to be completed.

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I would recommend this shop to everyone I know as well as those I don't know!

Repair Quality

Always a great job! Sadly, I have been to Dundee Collision multiple times and have never been disappointed. Excellent job and friendly staff.

Customer Service

Wonderful employees!

Returned Clean

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Love this shop! Would highly recommend to anyone looking

Repair Quality

Excellent job.

Customer Service

Super friendly and responsive

Returned Clean