E & J Automotive, Inc.

4.5 (719reviews)
88%
103 Wanda Ave,  New Bern,  NC  28562

In operation 37 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (719)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Customer Service

Tried to go back and change an answer but it wouldn’t let me - I was never given an estimated date as to when the vehicle would be done with repairs. I also called one day to ask them to call me when the car is done being repaired as I’m the one who owns the car and makes the payments and my husband and I are about to divorce; they still tried calling him first when the car was done. Those were my only issues; I would still recommend this shop

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

One small damaged item was missed in the repair plan. This meant I had to go back to get it corrected. E&J had to order another part and will make it right as soon as part is available.

Customer Service

No issues … tho it was a long wait to get on their schedule.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great folks

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Repair Quality

Customer Service

I was very pleased with their services. I would use they in the future if I need to

Likely to Recommend

Repair Quality

From start to finish everything was professional, as stated, and clearly communicated.

Customer Service

Returned Clean

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Repair Quality

Customer Service

excellant service thanx for delivering my truck due to me having a broken left arm

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Customer Service

Returned Clean

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Customer Service

My Experience

The vehicle looked better than when I originally picked it up new at the dealership. Great professional service, keep the excellent work. Thanks

Likely to Recommend

Repair Quality

Customer Service

I am completely satisfied with the finished work. The work was done in a professional manor. Keep up the excellent work.Thank you

My Experience

Job well done in a timely matter. Thank you

Likely to Recommend

Repair Quality

Great job and employees

Customer Service

Returned Clean

Likely to Recommend

E&J are the Best around locally! They do outstanding work!! Very happy!

Repair Quality

Very professional and work was done in a timely manner.

Customer Service

Very professional, was able to answer questions with knowledge.

Returned Clean

My Experience

Thank you for your hard work. The car looks amazing

Likely to Recommend

Repair Quality

Customer Service

My Experience

E&J does a great job. I love the work that you guys do.

Likely to Recommend

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Customer Service

My Experience

Great job with the repairs. They kept me informed of the process and the work was professionally done.

My Experience

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Customer Service

Likely to Recommend

I would definitely recommend them.

Repair Quality

It looked great.

Customer Service

They were friendly and professional. They informed me of what was to be done and the length of time needed for rhe repairs. They contacted the car rental company when the repairs were completed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The staff lead by Joe was friendly and knowledgeable. The workmanship on the repair was excellently done. The car took four weeks to complete instead of the original estimate of just over one week. The inside of the car was left dirty with black smudges. Overall I would give them 4 out of 5 stars.