East Coast Collision LLC
In operation 8 years.
East Coast Collision, located at 3 J. P. Morgan Court, Suite B, Waldorf, MD 20602, is a well-established, family-owned auto body repair center founded in 2018. Its reputation is grounded in quality craftsmanship, a customer-focused ethos, and strong ties to the Waldorf community. Our mission-driven service is built on a foundation of superior collision repair. East Coast Collision aims to enhance roadway safety and serve the Southern Maryland community with integrity.
- Free Estimates
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Professionalism exemplified throughout my experience with East Coast! My Mach-E was done right the first time, and their quality control and attention to detail are sensational. It was a big job! If I had to use one word to describe the team, it would be "magicians"— (check out before and after) because their true secret potion is simply unmatched empathy.Special shout out to Russell, thank you!
Repair Quality - 5.0/5.0 -
Professionalism exemplified throughout my experience with East Coast! My Mach-E was done right the first time, and their quality control and attention to detail are sensational. It was a big job! If I had to use one word to describe the team, it would be "magicians"— (check out before and after) because their true secret potion is simply unmatched empathy. Special shout out to Russell, thank you!
Customer Service - 5.0/5.0 -
Professionalism exemplified throughout my experience with East Coast! My Mach-E was done right the first time, and their quality control and attention to detail are sensational. It was a big job! If I had to use one word to describe the team, it would be "magicians"— (check out before and after) because their true secret potion is simply unmatched empathy.Special shout out to Russell, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The time frame on getting my car fixed was amazing! I was well updated on every what was going on with inspection and on parts. I would definitely come back again in the future for future repairs when needed!
Customer Service - 5.0/5.0 -
The ladies answering the phone were incredibly nice and patient me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick and good communication.
Customer Service - 5.0/5.0 -
They were polite and explained all the details well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Such nice people and great work done!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work! A friend recommended them and the results were outstanding. My car looks great! Excellent work by the team and the people. From now on, I'll only take my car there and I'll always recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer Service was great & the workmanship was perfect. Thank you
Customer Service - 5.0/5.0 -
They kept me informed about what was happening with my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication about the whole process was great and the repairs were done in a timely manner. Everyone there was courteous and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Lo recomendable
Repair Quality - 4.5/5.0 -
Buen trabajo
Customer Service - 5.0/5.0 -
Buen servicio
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
care looked so good after receiving it back!
Customer Service - 5.0/5.0 -
I had a great experience with East Coast Collision. Their customer service was excellent from start to finish throughout my car repairs. They kept me updated every step of the way, which was incredibly helpful and gave me peace of mind during the process. The team was professional, friendly, and made everything as smooth as possible. I highly recommend East Coast Collision to anyone looking for quality repairs and outstanding customer service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great shop
Repair Quality - 5.0/5.0 -
Outstanding work. Thanks for doing it right.
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
April is the best!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Although the email communication was okay, my car was in your shop well over a MONTH. Very dissatisfied with the time it took to repair. Because of that, I would not refer anyone to you nor will I ever return
Customer Service - 3.5/5.0 -
Very polite
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Thank you from the front desk to the repair station
Repair Quality - 5.0/5.0 -
Thank you for the wonderful people at East Coast collision I feel like I'm in a brand new car thank you for taking such care of my car and my needs much appreciated
Customer Service - 5.0/5.0 -
People say that there's always room for improvement but East Coast collision went over the top and I'm grateful for you