East Coast Collision LLC
In operation 8 years.
East Coast Collision, located at 3 J. P. Morgan Court, Suite B, Waldorf, MD 20602, is a well-established, family-owned auto body repair center founded in 2018. Its reputation is grounded in quality craftsmanship, a customer-focused ethos, and strong ties to the Waldorf community. Our mission-driven service is built on a foundation of superior collision repair. East Coast Collision aims to enhance roadway safety and serve the Southern Maryland community with integrity.
- Free Estimates
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my second time using this company and no matter what time or day it’s always top tier customer service I just want to start with that. Not once have I called or any of my family members that have used this company have had a bad experience with customer service…. They kept me informed very detailed and always willing to help or providing help without being asked I great appreciate this company April , the owner ,as well as everyone that worked on my truck with my crazy situation thank you for the patience with dealing with GEICO and myself …ughhhhh I greatly appreciate everyone so much for helping me and my large family lol will always come back if needed. Hopefully never for GEICO claims …
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was an unfortunate event that gave both Adonis and I the most incredible experience dealing with your team. Top tier service and support. Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I liked them! Very kind and respectful. Great customer service!
Repair Quality - 5.0/5.0 -
Very friendly with great customer service. I’ll be back for future services!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like to thank April for keeping me informed and the speedy return of my vehicle and how the repair work was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
East Coast Collision delivered top notch service! They kept me informed daily and then finished the job one day earlier than expected. I am very pleased and excited to have my vehicle back looking brand new. Thank you!
Likely to Recommend - 5.0/5.0 -
I absolutely recommend East Coast Collision.
Repair Quality - 5.0/5.0 -
East Coast Colliison provided top notch service from beginning to end! I received a text or email daily on the status of my car and I am completely satisfied with the quality of the work. I even received my car one day earlier than expected. Thank you!
Customer Service - 5.0/5.0 -
Very professional! Lots of updates and check-ins.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great.
Customer Service - 5.0/5.0 -
April was very communicative and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Customer service was absolutely spectacular!! So I had no doubt in my mind at all that the service completed on my car was going to reflect the same!! Thank you so much to Dave, the technicians, & the front desk staff for all you do and the fantastic service that you give to your customers in this community.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As a first time customer my experience was extremely excellent from the time I walked into the office being greeted to assist. The repair technician walked me through the process and gave me time line of when the repairs would be completed. They were professional and provided very good service repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I recently had my vehicle repaired at East Coast Collision in Waldorf, MD, specifically for damage to the driver’s side front bumper, and I couldn’t be more satisfied with the experience. From the moment I arrived, the team was professional, courteous, and attentive. They took the time to clearly explain the repair process, set realistic expectations, and kept me informed every step of the way. Their communication was consistent and reassuring, which made the entire experience stress-free. The quality of the repair work was outstanding. The bumper looks as good as new, with seamless color matching and precise alignment. It’s clear that the technicians take pride in their craftsmanship and pay close attention to detail. What stood out most was their commitment to customer service. They handled everything efficiently and treated me with genuine respect and care throughout the process. I highly recommend East Coast Collision to anyone in need of reliable, high-quality auto body repair. They truly deliver exceptional results and a top-tier customer experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I appreciate the fact that they handled the paperwork issue that GEICO screwed up on. I appreciate the cleaning of my car. I just don’t like the fact that I’m riding with an odd wheel.
Repair Quality - 1.5/5.0 -
I called to check the progress of my car being fixed. They told me that the only thing that was keeping them was the fact Volvo kept sending them the wrong wheel. A week and a half later they let me know my car was ready. I pick my car up, get it home, look it over, just to see that I have one odd wheel on there. If Volvo didn’t have the right wheel, they should’ve put 4 of the same wheels on it. The insurance claim was that I hit some potholes. Tell the insurance company i bent all 4 wheels. They would’ve paid yall for them.Instead they sent me home with some mix matched wheels. Not everyone can tell that yall gave me a different wheel, but I can. Now I feel crazy driving like this. Almost at the point where I’m deciding if I should purchase some aftermarket wheels just so I can look decent again. I just can’t wrap my head around the fact that yall about to cost me 3K just for trying to get my car repaired correctly.
Customer Service - 4.5/5.0 -
Would’ve been a 10 if yall would’ve at least told me yall were sending me home with an odd wheel. Y’all did clean the car. I give yall credit for that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I’m not impressed due to time it took and final cleaning of the car.