El Dorado Collision Repair Shop

4.8 (1,363reviews)
96%
1800 Bray Central,  Mc Kinney,  TX  75070

Eldorado Collision Center is a state of the art auto body repair shop, fully equipped to handle all your needs. We are family owned business that has been serving our community for over 40 years. We work on all makes and models and work with all insurance company's. Proud to provide quality repairs in a timely basis. We are your one stop shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,363)

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Tom was very kind and helped out every question I had.

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Would recommend them more if they would communicate more

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There was lack of communication on the body shop part. Nobody ever called to let us know that they were having a problem getting a part. My wife Ginger had to check in with them to get any information, it was never freely communicated.

Customer Service

It would be nice to had a better ideal of when stuff was to be completed.

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Tim at El Dorado was great! He was very helpful from the very beginning. He was super responsive and made sure all my questions were answered the first time.

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A very professional and honest team.

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Repair quality was great! I’m a little disappointed in the communication from my representative. I was told I would be called with an update after turning the vehicle in for the bumper replacement. 3 days went by without a word so I had to call on a Friday to check the status. I was told it would be ready on Monday and I would be called. I waited until 1 pm and then finally called to find out it was ready. I had another 2021 Tahoe that needed some body work but the quote I was given was way too high. I’m pleased with the new bumper but disappointed in the communication department. I rate the work a 9 and the experience a 5.

Customer Service

See my last comment

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Tim was very attentive and helped make sure everything ran smoothly for me.

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Very quick to respond and assist

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When I received my vehicle it was excessively dirty.

Repair Quality

The repair was done properly.

Customer Service

Tim ward did great with informing me the process.

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Yes, I recommend it to all my friends

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Very satisfied, , good job my car looks great , very friendly people,

Customer Service

Great job

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They took great care of me and my truck and did not let the insurance company short change the repair!

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2nd Time I've been sent to El Dorado, the workmanship always exceeds expectations and the customer service is perfect.

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Is a bit pricey, but work quality is good

Repair Quality

The rep was pleasant and attentive. They performed work as promised and I am happy with the results.

Customer Service

Rep was very nice

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