Classic Collision Virginia Beach

4.9 (1,214reviews)
99%
101 Distribution Dr,  Virginia Beach,  VA  23451

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Virginia Beach, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,214)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless repair work, and proactive communication. Many highlight that vehicles were returned looking brand new, with several noting the pleasant surprise of finding their cars cleaned and detailed inside and out. The repair process was frequently described as smooth, stress-free, and professionally handled from start to finish. Customers appreciated daily text updates that kept them informed at every stage without needing to follow up. A recurring highlight is repairs being completed ahead of schedule, which customers found especially impressive. A small number of customers mentioned areas for improvement, including occasional delays, minor post-repair issues such as alignment or fitment concerns, and preferences for more advance notice when vehicles were ready earlier than expected. Overall, the vast majority of customers expressed high satisfaction and indicated they would strongly recommend the shop to others.
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"Classic Collision repaired my vehicle quickly, with high quality work and charged me exactly what the quote said."
"Professionalism was unmatched from beginning to end. The vehicle looked like nothing happened to it, ..." Read more
"... start to finish. They explained the repairs clearly, completed the work in a timely manner.My car looks great, and I truly appreciate the quality service and attention ..." Read more
"The repair quality was solid—clean work, paint matched well, and the car looks basically brand new. Only reason its not a 10 is because perfection is ..." Read more
"... overcharge or cut corners. Instead, yall provide honest, dependable service with high-quality workmanship. I truly appreciate the care and attention Yall put ..." Read more
"... fast in getting my vehicle ready for driving again, 7 days earlier than expected and my car was cleaned out inside—floors and seats sorry for the hot mess! Thank ..." Read more
"Fantastic Job on putting on the new bumper, and even finished 1 week earlier then estimated"
"... and personable service from the entire CC team. Our repairs were completed earlier than expected, and the car looks fabulous! No wonder theyre a top-rated shop!" Read more
"... Staff is incredible. Very polite and professional. My car was fixed well before the original estimate. It looks like new and they even cleaned and detailed ..." Read more
"... efficient, quick, and very communicableprofessional. The entire process was well within a reasonable time and while I cant be entirely sure, im pretty positive ..." Read more
"The way you communicated was incredible. Every step along the way was unlike anything I've dealt with before. You could also teach a master class on efficiency. ..." Read more
"Their communication system of progress was incredible and much appreciated"
"... the front desk to the lady that did the estimate. Communication was on point the updates were a plus. It's nice when a business still values customer ..." Read more
"I was kept up to date of every step of the process. Customer service was top tier & i appreciate that"
"... Progressive who handled my claim and raved about you all. The daily updates were so appreciated. My repairs were done in the exact timeframe I was ..." Read more

My Experience

The customer service received was top notch. I was updated daily on what phase the repairs were in and never had to question what the status was. I was blown away at the quality of repairs and paint work when I picked up. I could not recommend a better place to take your vehicle in for repairs.

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Returned Clean

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wicked good job !

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Everybody was helpful, kind, informative, and detailed, and followed up and gave updates every step of the way, which is extremely helpful and appreciated. Excellent bodywork and painting.

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Great communication

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Returned Clean

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Very pleased with the service and repair of my vehicle. Very professional and courteous Customer service. Thank you.

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Returned Clean

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I was super excited when my car was done! It looked better than it did before! And I really appreciate how they detailed my car before pickup 😌

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They were very professional. Always kept us informed of its status even got it done ahead of schedule. Thank you

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They did a great job on fixing our Honda Odyssey and it was done quickly!

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I had an excellent experience at this car repair shop! The staff was professional, friendly, and honest from start to finish. They explained the repairs clearly, completed the work in a timely manner.My car looks great, and I truly appreciate the quality service and attention to detail. It’s hard to find a repair shop you can trust, but they’ve definitely earned my business. I highly recommend them to anyone looking for reliable and dependable auto repairs!

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It’s was great thank you

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Returned Clean

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Car looks great and on time. Very happy paint job guaranteed for as long as I own the car.

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My car looked brand new again I was excited about that

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Returned Clean

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Customer service was outstanding. Thought this was going to be a very painful process and it was all handled quickly and professionally. Blend job on the paint is great. Panel work is great and I have no complaints.