EMC Collision Center

19reviews
1158 Newfield St,  Middletown,  CT  06457

In operation 42 years.

Welcome to EMC- Our 22,000-square-foot, state-of-the-art facility spans over 4 acres offering an exceptional first impression the moment you arrive. In the unfortunate event of an accident, our full-service Collision Center is here to assist. We work directly with your insurance company and can help arrange a rental car, making the process as smooth as possible. Best of all, all our work is guaranteed. Our fully equipped Service Center is staffed by master technicians who use the latest diagnostic equipment to expertly service and maintain your vehicle. We specialize in factory-recommended maintenance and repairs, ensuring your vehicle receives the care it was built for. Enjoy the comfort of two spacious customer lounges, the Motorcars Café with complimentary coffee and beverages, wireless internet access, and most importantly an unwavering commitment to delivering the highest quality customer service. Experience the difference at EMC Collision Center - A European Motorcars Company.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (19)

My Experience

Test

Likely to Recommend

Will definitely recommend

Repair Quality

I was very satisfied with the overall repairs and customer service provided by the staff. Will definitely recommend to others.

Customer Service

Extremely satisfied with the overall experience provided by EMC collision center

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very nice staff punctual and understanding definitely would bring my car back again

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Great service car was clean and great

Likely to Recommend

Already recommended

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We appreciate how easy it is to have you handle all the communication with the insurance company.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car looks brand new! Thanks for timely repair

My Experience

Car is great, Jamie was easy to work with. When I went to pick the car up, the showroom was empty. There was a man on the phone in a side office... I know he saw me, but he ignored me and continued to make calls. After several minutes I went to his door to see if he could help me. He put up his finger to tell me to wait, then continued to ignore me. Finally someone at the other building saw me and came over to help. She said that the man ignoring me was from Hertz. I feel like he could have mentioned that in the 10 or so many minutes I was there.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

wonderful experience... made promise regarding time to complete work

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car wasn't ready when promised, which is reasonable. I received a text saying I would be notified if it wasn't ready, but I didn't. That's not reasonable, and it cost me an hour's drive time. The actual work was well done though, and apparently quite thoroughly.

Likely to Recommend

Repair Quality

Customer Service