Epic Collision Services

My Experience - 5.0/5.0 -

I understand there was extensive damage past what we could see to begin repairs. My car looks amazing. They did an excellent job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Awesome job !

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The communication and service I received was great and also the work performed looks great.

Customer Service - 5.0/5.0 -

The communication was great

Returned Clean

My Experience - 5.0/5.0 -

Each time my family and I have used Epic Collision. We have been extremely satisfied with the quality and the level of service that we received from Gilbert and his staff.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Absolutely the best paint and body shop I’ve ever had dealings with. Thank you, Gilbert and your staff for always providing great service to myself and my family.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Even though the repairs took more time than we'd hoped, we are totally satisfied with the results.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Repairs are totally professional! Michel kept us informed along the way. Only issue was length of time it took.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Professional staff who were very kind and helpful. Fast service and great results. Will be recommending to others in need of repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Repairs look great, paint color is a bit dark but that was promised to be fixed at a later point. We are happy they were able to get the car ready for us in time for my daughter leaving to college

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Professional and very detail oriented. Delivered as promised. Richard Murry, thank you. Definitely have and will continue to recommend. Big plus, very well streamlined with enterprise rentals

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Life circumstances keep bringing me back and these guys never disappoint.Richard Murry is one of your greatest assets. He’s professional and is great at communicating along the repair journey. Thank you EPIC

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Richard was amazing to work with & always communicated when needed along with explaining situations.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Made my car look brand new in good timing

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

I recently had my bumper repaired at Epic Collision. I am satisfied with the bumper repair itself; however, I was very disappointed with the condition my truck was returned to me in. When I dropped my truck off, it was clean. When I picked it up, there were footprints/scuff marks around the door areas, white residue left in the back seat, and dirt/grime on the seats that was not there before. I take a lot of pride in keeping my truck clean and well cared for, so this was very frustrating. When a customer trusts a business with their vehicle, I believe it should be returned in at least the same condition it was received, aside from the repairs being made. The repair work was fine, but the lack of care and cleanliness afterward definitely took away from the overall experience. I hope Epic Collision takes this feedback seriously and makes sure future customers’ vehicles are treated with a little more care and respect.

Customer Service - 3.5/5.0 -

I recently had my bumper repaired at Epic Collision. I am satisfied with the bumper repair itself; however, I was very disappointed with the condition my truck was returned to me in. When I dropped my truck off, it was clean. When I picked it up, there were footprints/scuff marks around the door areas, white residue left in the back seat, and dirt/grime on the seats that was not there before. I take a lot of pride in keeping my truck clean and well cared for, so this was very frustrating. When a customer trusts a business with their vehicle, I believe it should be returned in at least the same condition it was received, aside from the repairs being made. The repair work was fine, but the lack of care and cleanliness afterward definitely took away from the overall experience. I hope Epic Collision takes this feedback seriously and makes sure future customers’ vehicles are treated with a little more care and respect.

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

I would have given it a 9 ,but the air conditioner in the car is not working properly. Will be calling EPIC tomorrow on it.

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Gilbert was extremely helpful and professional. Everyone I spoke with at Epic was polite, well spoken and a pleasure to work with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent service

Likely to Recommend - 5.0/5.0 -

Always

Repair Quality - 5.0/5.0 -

Excellent service

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

My Experience - 5.0/5.0