Erich's Lehigh Auto Body Inc.

4.9 (624reviews)
97%
6637 W Touhy Ave,  Niles,  IL  60714

In operation 44 years.

Erich's Lehigh Auto Body Inc. is a family-owned auto repair business that has been serving the community since 1982. Our goal is to provide high quality repairs In a timely manner. We provide a high level of customer communication throughout the repair process. It is our goal to have you completely satisfied with your repair experience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (624)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that leave vehicles looking brand new, often exceeding expectations. Many highlight the professionalism and friendliness of the staff, with several noting outstanding customer service throughout the repair process. Timeliness is frequently commended, with vehicles ready as promised and quick turnaround times appreciated. Long-term loyalty is evident, with multiple customers returning over many years and actively recommending the shop to others. A few customers noted areas for improvement directly from their experiences: some felt proactive communication during parts delays could be better, as they had to call for status updates themselves. One customer reported receiving a used part instead of a new one, though it was resolved promptly. Overall, the vast majority of customers express high satisfaction and strong willingness to recommend the shop.
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"Outstanding customer service throughout the entire process!"
"In my life, customer service is Paramount and they are aces"
"The customer service was very good."
"... had my car fixed in no time just the way was new. Highly recommended for their craftsmanship." Read more
"Amazing Customer service !"
"They are very reliable and complete the work in a timely manner"
"was told one week to repair and was done on time"
"6 days late. Had to return to get new headlight"
"... repairing the front end of my car due to an accident. And everything was done in a timely matter. Im happy with their work and highly recommend." Read more
"The repair work was done quickly and expertly."

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Returned Clean

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Erick and Carlos has been good to me always, if it’s not right they will fix it.

Customer Service

Erich and Carlos has been always good to me

Returned Clean

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They are pros what can I say and wonderful customer service Would definitely recommend them

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2nd time we’ve used them; will always go back if this is the service we receive.

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They dealt directly with my teenage daughter and were very professional.

Returned Clean

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Great service!

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I have recommended Erich’s to a few friends and they were all pleased with their work

Repair Quality

Erich and his crew did a great job repairing the damage to my vehicle.

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Returned Clean

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Only for body damages .

Repair Quality

Hi Erich , good morning . I do have 4 issues with the vehicle , yes the car was hit on the left side , but was push to the curb as a result the front right side tire can not keep the air pressure , the car pulls to the right quickly , Not sure about the alignment . Dash sensors : Blind spot system fault , Cross traffic system fault light up The body repairs is a very good job .

Customer Service

Hello guys , sorry but I’m very disappointed in the results , the Vehicle’s had the wrong left side mirror replaced , as a result a couple of sensors came out on the dash “ cross traffic control system fault and Blindspot system fault “ . I took the Lincoln to another shop and ask about the noise coming from the front when I turn the steering wheel , either right or left , II was informed the Electric power rack assembly needed to be replaced , however you told me it was lack of grease ,and last the vehicle’s right front tire hit the curb when it was hit , as a result the tire had an air leak , and when I drove it , the car pulled to the right . I understand that we all have a margin for error for everything we do , but in this case the margin for error a quite a lot . I do have to commend the body damages on the left side , excellent job .

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Erich's did a super job on my vehicle! The car looks brand new and they did it quickly! Erich called to advise on my car's status and the car was repaired when promised! Thank you to a great staff and owners

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Erich and his team were very accommodating and got the job done quickly.

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Returned Clean

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Erich’s Lehigh Auto body fixed my Toyota Camry after an accident. I’m very happy with my car, looks and works like new. Definitely recommend this shop!

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Carlos told me the work would start on a Monday, but then it didn't start until Wednesday because workers were off. But I would have preferred to know in advance.

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was told one week to repair and was done on time

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Dropped my car off Monday afternoon and ready Friday afternoon. They did a great job

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Never waited long

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Overall it was a good experience. There was just the annoyance of an old damaged part being reinstalled by mistake, but they were able to quickly fix it with another trip back in 15 min.

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The customer service was very good.

Returned Clean

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Easy people to work with

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Great job! Everything was perfect

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They kept me updated on completion of truck

Returned Clean

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They are very reliable and complete the work in a timely manner

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Returned Clean

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Returned Clean