Erich's Lehigh Auto Body Inc.

4.9 (614reviews)
98%
6637 W Touhy Ave,  Niles,  IL  60714

In operation 44 years.

Erich's Lehigh Auto Body Inc. is a family-owned auto repair business that has been serving the community since 1982. Our goal is to provide high quality repairs In a timely manner. We provide a high level of customer communication throughout the repair process. It is our goal to have you completely satisfied with your repair experience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (614)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that leave vehicles looking like new, often exceeding expectations. Many highlight the professionalism, friendliness, and attentiveness of the staff as standout positives. Timeliness is frequently commended, with numerous customers noting their vehicles were completed on or ahead of schedule. The shop's long-standing reputation is reflected in repeat customers and strong word-of-mouth recommendations. A few customers noted that proactive communication during parts delays could be improved, and one instance of a used part being reinstalled in error was mentioned, though it was resolved promptly. Overall, the vast majority of customers express high satisfaction and willingness to return and recommend the shop.
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"Outstanding customer service throughout the entire process!"
"In my life, customer service is Paramount and they are aces"
"Overall it was a good experience. There was just the annoyance of an old damaged part being reinstalled ..." Read more
"... take care of it, got a hold of the insurance company fixed my car in a very timely manner and a very good job. I would recommend them, and use them again if ever ..." Read more
"The repair work was done quickly and expertly."
"They are very reliable and complete the work in a timely manner"
"was told one week to repair and was done on time"
"6 days late. Had to return to get new headlight"
"Dropped my car off Monday afternoon and ready Friday afternoon. They did a great job"
"Issues with getting radiator"

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Repair Quality

Erich’s Lehigh Auto body fixed my Toyota Camry after an accident. I’m very happy with my car, looks and works like new. Definitely recommend this shop!

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Carlos told me the work would start on a Monday, but then it didn't start until Wednesday because workers were off. But I would have preferred to know in advance.

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was told one week to repair and was done on time

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Dropped my car off Monday afternoon and ready Friday afternoon. They did a great job

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Never waited long

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Overall it was a good experience. There was just the annoyance of an old damaged part being reinstalled by mistake, but they were able to quickly fix it with another trip back in 15 min.

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The customer service was very good.

Returned Clean

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Easy people to work with

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Great job! Everything was perfect

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They kept me updated on completion of truck

Returned Clean

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They are very reliable and complete the work in a timely manner

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Returned Clean

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They were amazing, Mr Carlos was very helpful and very friendly

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They were all great

Returned Clean

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The repair was great

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Returned Clean

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Great job, excellent quality and less than half the origina, new carl dealer estimate!

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Returned Clean

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2nd time I had a car here and they did a beautiful job both times. 2nd time was a little short on communication while waiting for part to come in but in the end it was all good. I would recommend anyone to go there

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Great job. Looked great.

Customer Service

The 9bly th9ng was communication whereas I had n to call for updates on part coming in

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Returned Clean

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Did a nice job in repairing damage. Would’ve give a 10 if not for payment options and penalties

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