Euro Collision on Harlem

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

You guys were great

My Experience - 0.0/5.0 -

Customer service was awesome, my problem was once I got the car home, realized that the back door doesn’t lock no matter what he will not lock call back this morning. You guys were sorry for the inconvenience so I can bring it back anytime but the problem with that is the times that you’re open. I’m at work the day. I’m off your close, would I recommend you guys to family and friends? Yes would I bring my car back there? Yes but I’m very disappointed in having to find time to get back to you guys when the problem should’ve been fixed and take time off work.Customer service was awesome. My problem was once I got the car home, I realized that the back door doesn’t lock no matter what. He will not lock. Call back this morning. You guys were sorry for the inconvenience, so I can bring it back anytime, but the problem with that is the times that you’re open. I’m at work the day. I’m off your close. Would I recommend you guys to family and friends? Yes. Would I bring my car back there? Yes, but I’m very disappointed in having to find time to get back to you guys when the problem should’ve been fixed and take time off work.

Likely to Recommend - 0.5/5.0 -

Aldo customer service is great. I think higher management should reach out to the customer to see what the issue is.

Repair Quality - 2.5/5.0 -

Customer service was awesome, when I got my car home, I found some issues. Customer service had no problem and correcting the issues. The problem is the hours that the company is open. I’m at work , so I had to take three hours off work to come and get that issue done. It was fixed with no problem next day. Another issue. I called to talk to someone at customer service again. Customer service is awesome, but they had no remedy for me. I had to takeoff work again to have my car service and they were unable to fix it. It needs another part now I have to take off again to fix it so I will be calling my insurance company and letting them know. i’m not satisfied with the service after I receive my car. You told the company that it was fixed but it’s not fixed. I’m having too much too many issues and now I’m the one that’s suffering because I’m missing time off work trying to get something done that you said it was done and I’m trying to work with you guys. But it seems like it’s all on me when again you told Insurance company that the car was fixed.

Customer Service - 5.0/5.0 -

I’m not satisfied with the Ian product that my truck is still not fixed

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

No tuve que ir de regreso después que terminara el trabajo.

Repair Quality - 5.0/5.0 -

Muy buen trabajo en el servicio. Me gustó cómo quedaron la reparación de mi vehículo, muchísimas gracias por su labor.

Customer Service - 5.0/5.0 -

Muy buen servicio el taller de reparación, hicieron su trabajo a tiempo

My Experience - 5.0/5.0 -

Good customer service. had my steering wheel replaced and air bag. the steering wheel is hard to blow the horn. but overall nice place and friendly place.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.0/5.0 -

I generally don't go to body shops too often, but I guess a good thing to do would be to shop around to try and find a good shop

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

The car looks really good. It matched pretty good. I was kind of surprised at how good it really looked. It's an old car. I wasn't expecting all that but it looks good

My Experience - 5.0/5.0 -

You guys did such a great job thank you for your patience of keeping my car while I attended my daughters graduation I will be doing business with you guys again very soon.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Everyone was great and so nice very fast and efficient

My Experience - 5.0/5.0 -

Thank you so much for your hard work. Julian and the receptionist I forgot her name they are so nice and friendly. They answer all my calls so nice and polite. Thank you again so much. I will recommend Euro Collision to everybody.

My Experience - 5.0/5.0 -

Looks like professional work well taken care of and well customer service and service techs

Likely to Recommend - 5.0/5.0 -

Great work

Repair Quality - 5.0/5.0 -

Great customer service and quality work

Customer Service - 5.0/5.0 -

10/10

Returned Clean

My Experience - 5.0/5.0 -

Customer service is highly satisfying.

Likely to Recommend - 5.0/5.0 -

Of course

Repair Quality - 5.0/5.0 -

Extraordinary customer service

Customer Service - 5.0/5.0 -

The best

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

N / A

My Experience - 5.0/5.0 -

Thank You

My Experience - 5.0/5.0 -

I really liked his attention, his kindness, always giving me information about my car, the result was better than I expected