Euro Collision - Andersonville

4.8 (3,365reviews)
96%
1122 W Balmoral Ave,  Chicago,  IL  60640

In operation 24 years.

For quality–conscious consumers Euro Collision is the auto body shop in Chicago Area that provides peace of mind. Claims Euro Collision works with all insurance companies and guides you through the repair process. We work directly with your insurance representative to facilitate a fast, high–quality, stress–free repair. Frame Celette Griffon Work Bench and E-GUAN Measuring System we can accurately and safely align your vehicle's frame to manufacturer specifications.Cellete is approved by all European Motorcars. Paint Euro Collision painters are expertly trained to use our high–tech, Eco-Friendly paint–mixing system. Using only the finest water- Bourne paint from PPG, our technicians use a state–of–the–art Spray Tech paint booth to bake panels. This booth, in comparison to traditional paint methods, creates more durable finishes with unsurpassed beauty and faster finishing times. Paint less Dent Repair

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Mercedes-Benz Elite + EV
Mercedes-Benz Sprinter
Nissan
Ram

Reviews (3,365)

Customers say
Overall Customer Satisfaction
Customers consistently praise Euro Collision for exceptional service quality, with many highlighting the professional and knowledgeable staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating frequent text updates, daily progress reports, and clear explanations throughout the repair process. The shop excels in timeliness, often completing repairs ahead of schedule and maintaining accurate delivery promises. Quality workmanship is repeatedly commended, with vehicles looking like new and customers expressing complete satisfaction with repairs. Additional touches like thorough car cleaning and detailing are frequently mentioned as pleasant surprises that exceed expectations.
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"The staff at Euro Collision are highly knowledgeable, kind and customer focused. They did an amazing job on our car and we are so ..." Read more
"Everything from customer service to quality of work was fantastic. So refreshing to work with a company ..." Read more
"Top of the line workmanship. Kept me updated on the repairs, and when my car ..." Read more
"Very professional job, I can't tell the truck got hit"
"Staff are professional and courteous. The waiting area is clean and comfortable. Good ..." Read more
"Much earlier!"
"Was ready before!"
"It was ready early! I was very happy."
"The timing was accurate and on time."
"It was ready 3 days before they said it would be"
"You guys are awesome. Communication above and beyond."
"Frequent text messages were very helpful."
"I was provided an update daily."
"I love the system they used to inform you about the process so I know what's to expect."
"I was getting messages about every step."

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L will tell a friend

Repair Quality

Everything was okay

Customer Service

Was good

My Experience

Excellent customer service.

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Customer Service

My Experience

Whole process was extremely smooth and easy, would absolutely

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Customer Service

Returned Clean

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Excellent work. Kept me updated on the status of my repairs. Staff was very friendly and helpful.

Customer Service

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I will recommend to everyone who needs auto repair.

Repair Quality

Incredible customer service. Highly organized and seamless in delivery.

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I would absolutely recommend to everyone I know. The people here were SO nice and helpful.

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My Experience

Completely. Exceptional service from start to finish. The staff members are very knowledgeable. I was really impressed. Thank you

My Experience

Likely to Recommend

Repair Quality

The best comments to Euro Collision, The best job was done , my car from the back looks like from diller, clean and shine inside. Thanks guys for good job ! Thanks guys very much

Customer Service

Personel are very polite and helpful.

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Repair Quality

The work on the car itself is great! The blend of color and running of the vehicle is good as new.

Customer Service

Everyone was very communicative! The staff at the front desk called me various times and when entering the establishment it was very friendly! The experience was very thorough and great! I appreciated the constant communication from my estimator Edon. He was friendly and ensured that I understood the process along with providing reasoning for costs and timeline. He also made sure to follow up after as another part was coming in for my car (light).

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Repair Quality

my window was replaced after it was broken into on the street. when i came to pick it up, i got in my car to drive off only to notice that my new window was tinted when the rest of my windows are not. nobody at the shop noticed apparently and i’ll need to come back again to have it fixed, when it was already there for over a week. disappointed nobody noticed before i came to pick it up!

Customer Service

My Experience

The team went above and beyond to help me with my car repairs when I was unable to walk and drive.

Likely to Recommend

Repair Quality

I really like the results of my vehicle the repairs, really professional and the extra mile the work completed according to the schedule, I'm will recommend to my friends.

Customer Service

Returned Clean

My Experience

I have owned over 38 vehicles so I have had my share of insurance claims over decades. I am very picky about my vehicles so I made sure to choose a reputable repair shop and Euro Collision was highly recommended with great reviews. They were great about keeping me updated about my car and, the repairs were completed way before the anticipated date!I I hope I don’t have to see them again but, I will be sure to recommend them to anyone!

Likely to Recommend

I am picky and I am very pleased!

Repair Quality

My car is once again a joy to drive. Thank you everyone!

Customer Service

Everyone was very nice and professional.

Returned Clean

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Repair Quality

Great staff and great mechanics

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Returned Clean

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The car looks great the whole experience was fantastic they worked with my schedule when to get my car back. I have no complaints

Customer Service

everyone was very polite courteous and accommodating

My Experience

I had a great experience working with Edon who was a complete professional from beginning to end and kept me updated on the progress of the work. I could not be happier!!!

Likely to Recommend

I will be recommending you to anyone I know requiring your services.

Repair Quality

I could not be happier with the work EC did on my vehicle, and the level of professionalism shown by Elod was more than I could have expected. Thank you!

Customer Service

Really great customer service. I was kept updated on the progress of the work.

Returned Clean

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Repair Quality

Customer Service

Returned Clean