Euro Collision - Andersonville

4.8 (3,642reviews)
98%
1122 W Balmoral Ave,  Chicago,  IL  60640
Bot
Shop AssistantSparkles

In operation 25 years.

For quality–conscious consumers Euro Collision is the auto body shop in Chicago Area that provides peace of mind. Claims Euro Collision works with all insurance companies and guides you through the repair process. We work directly with your insurance representative to facilitate a fast, high–quality, stress–free repair. Frame Celette Griffon Work Bench and E-GUAN Measuring System we can accurately and safely align your vehicle's frame to manufacturer specifications.Cellete is approved by all European Motorcars. Paint Euro Collision painters are expertly trained to use our high–tech, Eco-Friendly paint–mixing system. Using only the finest water- Bourne paint from PPG, our technicians use a state–of–the–art Spray Tech paint booth to bake panels. This booth, in comparison to traditional paint methods, creates more durable finishes with unsurpassed beauty and faster finishing times. Paint less Dent Repair

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (3,642)

Customers say
Overall Customer Satisfaction
Customers consistently praise Euro Collision for outstanding service quality, clear communication, and timely repairs. Many highlight the professionalism and friendliness of the entire staff, from front desk to technicians. Repair quality frequently exceeds expectations, with vehicles returned looking brand new, often with complimentary interior and exterior detailing. Communication is a standout strength, with customers appreciating daily text updates and proactive status calls. Vehicles are frequently completed ahead of schedule. A few customers noted minor areas for improvement, including occasional communication gaps on delays, minor post-repair issues such as scratches or loose trim, and isolated billing transparency concerns - all drawn directly from customer comments.
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"... throughout, the team kept me informed on progress, and the quality of the work exceeded my expectations. My vehicle was returned looking like new, and the ..." Read more
"... drives like new again. The quality of their work, attention to detail, and professionalism exceeded my expectations" Read more
"... around $1500. From the minute I walked in their door staff demonstrated professionalism, knowledge, and attention to my concerns. The place was immaculate and didnt look like a junk ..." Read more
"... and back passenger door were impacted in a crash. The body work was amazing! It came back perfect, which is important for a vehicle that is only one ..." Read more
"Absolutely amazing experience at EuroCollision! The customer service was top-notch from the moment I walked in. What I appreciated most was how super transparent ..." Read more
"Excellent work! My catalytic converter was replaced in record time."
"... new. This was the quick service everyone hopes for. Three days instead of three weeks." Read more
"... great about keeping me updated about my car and, the repairs were completed way before the anticipated date!I I hope I dont have to see them again but, I will ..." Read more
"Promised in three days—ready in two!"
"Clear communication - work done 4 days before initial estimates - available updates, excellent work, very professional staff who responded ..." Read more
"Clear communication - work done 4 days before initial estimates - available updates, excellent work, very professional ..." Read more
"I was informed daily on the status of my vehicle repairs."
"They were great, we had communication every single day about when the car would be available and we're very easy to talk to over the phone about ..." Read more
"Loved the customer communication processes you put in place… it was easy to know status at all times."
"Excellent communication from start to finish! And thank you to the guys who stayed late on Friday to get me my car because ..." Read more

My Experience

They were very clear and informative about the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience from start to finish.

My Experience

Great work done at euro collision. The process was smooth by the shop and put my emotions at ease after my car was involved in a accident.

My Experience

Likely to Recommend

Repair Quality

Customer service is very poor

Customer Service

My experience wasn't good. These guys are not honest. Not going here again.

Returned Clean

Likely to Recommend

Repair Quality

Great service my car is repaired really good and there is great hospitality I totally recommend

Customer Service

Super nice hospitality

Likely to Recommend

Repair Quality

Very easy to work with and did great work! Would definitely recommend!

Customer Service

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Repair Quality

You guys did an amazing job!! Very happy!!

Customer Service

Likely to Recommend

Repair Quality

I would have rated it at 10, except that there was confusion about the repairs on the left side of the car. I thought I had authorized the work on both sides. Now I will have to bring the car back for the left side work. No one’s fault; just a mix-up.

Customer Service

Returned Clean

Likely to Recommend

I had 3 problems. Not having the loaner cae that was promised, not being able to get status from anyone other than Hysein and being in the dark for most of day 9, and when I was shown the final work on my Volvo I said that they had missed a small spot just below the work that was done. Hysein said that that was not included in the estimate. I did not want to argue with him but in my mind if this was missed why didn't someone call me to see if I wanted it done. I should have been given a choice. Also when I got in the car I had an error on the screen that a light was out. At that point, I did not want to deal with Euro Collusion any more and went to my mechanic at Lakeside Automotive to get the light fixed.

Repair Quality

10 for the work done on my vehicle 6-7 for customer service.

Customer Service

I was promised a loaner car. I did not get it because it was promised to someone else. I could not get someone to give me status on my car one day before it was promised The only person was the manager Hasein. Who was out of the office and no one else could help.

Returned Clean

Likely to Recommend

Unfortunately, the work you completed was good, but I feel mislead or ignored. I’m not going to be able to recommend you, and I will like suggest competitor.

Repair Quality

I’m very disappointed with my experience at Euro collision most likely as the result of a single employee in a critical role who likely didn’t care or was not capable of doing his job. His lack of attention or care cost me a couple thousand extra dollars.

Customer Service

Edger was either severely overworked and not able to provide me quality attention that has cost me money, Or Edger just doesn’t care and is terrible.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Professional, effective, timely, friendly

Repair Quality

Customer Service

Edon was very professional, friendly and cooperative.

My Experience

Everything I encountered was high-quality, efficient, and well run. They aim to please and give great service and quality work.

Likely to Recommend

Repair Quality

Quality service, work and accommodations and efficient staff.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Thank you Euro Collision team for an expedited job well done. I will reference you for service to people that I know.

Likely to Recommend

I I found the staff very courteous and the shop very clean. I appreciate both the cleanliness of the shop and office also the professionalism and friendliness of the staff. Based on my observations of this alone, I would recommend the shop to friends and family.

Repair Quality

The repair and paint job was excellently completed and in a before estimated due date. I am totally satisfied.

Customer Service

All staff were professional and pleasant.

Likely to Recommend

Repair Quality

Great service

Customer Service

Great service

My Experience

Likely to Recommend

Repair Quality

Customer Service

great work, great staff!

Likely to Recommend

I have already recommended them.

Repair Quality

Easy to work with, honest, excellent work and came in under budget. Top marks!

Customer Service

Friendly, competent, knowledgeable and helpful.

Returned Clean