Euro Motorcars Collision Center

84reviews
9030 Comprint Court,  Gaithersburg,  MD  20877
Bot
Shop AssistantSparkles

In operation 75 years.

Euro Motorcars is the only shop in Maryland that is Mercedes-Benz Elite Certified, Sprinter Certified, and Audi Ultra Advanced Certified. Euro Motorcars has been in the Washington DC Metro area since 1951. Our Aluminum Certified facility also has one of the highest levels of training for Collision Repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Audi
Mercedes-Benz
Mercedes-Benz Sprinter

Reviews (84)

Likely to Recommend

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Customer Service

My Experience

Mike was a pleasure to work with. He constantly kept me updated and I really appreciate that. Thanks, Mike!!!

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My Experience

Professional, prompt, thoughtful. Thanks✓

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My Experience

Continue with the excellent work you do

My Experience

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Repair Quality

Front light never checked. Repair took 5 months but I understand shortage of parts

Customer Service

Generally kept up to date but a few times I had to call

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Customer Service

My Experience

one additional part for the side view mirror assembly was not ordered correctly.. Uncetain when the repair will be fully completed. No big deal, but disappointed with more delay. The people are fine at this facility, and I recommend them to USAA nonetheless.

Likely to Recommend

Very professional folks who seem to enjoy their employment and working with one another.

Repair Quality

Director Patrick and Estimator Demi Blake are credits to Euro Collision— professional, responsive, knowledgeable, customer-oriented, and great listeners. They represent you well and bring customers like me back. Thank you.

Customer Service

First rate in all respects.

Likely to Recommend

Repair Quality

Car damages were completely repaired and new parts were used.

Customer Service

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I don’t like the fact I had to drive to 3 different places to obtain my car

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My Experience

Customer service staff was very professional. A minor incomplete spot was fixed without any reluctance. The quality of work was amazing. We couldn't even tell the difference from the part that was damage before. Also I really like and appreciate the update texts. Well done, folks... continue your outstanding job. Thank you!

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Repair was incomplete

Customer Service

My Experience

Keeping us informed on the repair progress was very helpful and the actual repairs were excellent

Likely to Recommend

excellent job

Repair Quality

very fine job.

Customer Service

excellent in keeping us informed on repair progress

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

High quality qorkmanship, but this repair--a minor fender-bender--took entirely too long to correct. The price (in excess of $6K) was exorbitant for the kind of fix needed. No loaner car was offered. No vehicle drop-off/pick-up at dealer in Bethesda was offered. Gaithers burg is a very far-flung suburb with limited accessibility via public transportation. Miscommunication between USAA and body shop caused concern the day before pick-up was scheduled. In short, this experience was not only dissatisfying, I will likely not invest in another Audi product because of it. You asked; I answered.

Repair Quality

This repair--a minor fender-bender--took entirely too long to correct. The price (in excess of $6K) was exorbitant for the kind of fix needed. No loaner car was offered. No vehicle drop-off/pick-up at dealer in Bethesda was offered. Gaithers burg is a very far-flung suburb with limited accessibility via public transportation. Miscommunication between USAA and body shop caused concern the day before pick-up was scheduled. In short, this experience was not only dissatisfying, I will likely not invest in another Audi product because of it. You asked; I answered.

Customer Service

Everyone was courteous and prompt to reply if difficult to reach via phone.