Evolve: Electric Vehicle Specialists

4.9 (175reviews)
99%
410 Churchmans Road,  New Castle,  DE  19720
Bot
Shop AssistantSparkles

In operation 4 years.

At Evolve: Electric Vehicle Specialists Powered by VIVE, we provide superior service to our valued customers in the New Castle area and throughout New Castle County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (175)

My Experience

The entire process was executed with precision, professionalism, Great,timing, attention to detail and continuous communication. This is my third tproject at evole and they always maintained that certain high degree of standard. Thank you.

Likely to Recommend

Repair Quality

This was our third project with Evole. The professional workmanship standards remain intact. We really appreciate the team and their hard work on my Tesla model S thank you and keep up the good work.

Customer Service

Returned Clean

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Repair Quality

Amazing staff.

Customer Service

Amazing

Returned Clean

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Repair Quality

Customer Service

My Experience

Mackenzie really made my first experience with Evole wonderful it was a very stressful situation for me and she made a world of difference I can’t thank her enough for everything she did to ensure the process was as easy as possible.

Likely to Recommend

Repair Quality

Mackenzie was so much help in making the transaction as smooth as possible for me she went the extra mile and delivered great customer service for me I would definitely recommend evolve to others after seeing the work they do. And how big of a help Mackenzie was.

Customer Service

Mackenzie was the best.

Returned Clean

Likely to Recommend

Yes I will do

Repair Quality

They did great work

Customer Service

Great

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Evolve came through for me when I had my first accident. They got my Model Y back to me way sooner than I expected and it was done right. They communicated well and often and I’m so glad they were recommended by my insurance when I needed to know where to send my car

Likely to Recommend

Repair Quality

Customer Service

Professional and courteous. Communicated on a regular basis with updates

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Repair Quality

She is very nice and helpful. Excellent

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I only had interactions with the admin, Julia, and the gentleman who handled my insurance claim and repairs, David. Both were easy to work with, informative and very helpful.

Customer Service

I only had interactions with the admin, Julia, and the gentleman who handled my insurance claim and repairs, David. Both were easy to work with, informative and very helpful.

Returned Clean

Likely to Recommend

Repair Quality

David took the time to come explain to the issues that were going on with my car, I appreciate his patience and professionalism ( I asked him the same question like 3 times 😅)

Customer Service

Julie was a great person to work with she did an excellent job reaching out and keeping me up to date on my car and it’s issues

Returned Clean

My Experience

The evolve team was so kind and friendly. They kept me updated on every step of my process and always asked if I needed help. Mackenzie, the front desk, and the team were 10 out of 10. If I ever need another repair on my car I will only come back here. I would recommend everyone to come here!

Likely to Recommend

I will tell everyone to come here. The staff, the repair team, and overall customer service was amazing. This team works hard and deserves recognition. I will tell anyone to come here!

Repair Quality

Car was completely fixed and I was updated every step of the way. The repair looks brand new the staff was amazing.

Customer Service

Mackenzie, the front desk, and the staff were 10 out of 10. They treated me with kindness and respect and truly made me want to only come back here. I will always recommend evolve for the quality of repair and amazing staff.

Returned Clean

My Experience

Here’s a more polished and natural version of your review: I’m very happy with the service from Evolve! They repaired my Tesla quickly and professionally. The entire process was smooth, and they handled communication with the insurance companies on my behalf. They also kept me updated every step of the way, which made the experience completely stress-free. I highly recommend Evolve to anyone looking for a reliable and professional EV repair shop.

My Experience

Happy with the fast service and great customer service. Car looks great and cleaned inside and outside. I would recommend to family and friends.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Exceptional service.

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Repair Quality

Customer Service

Returned Clean

My Experience

Very quick turnaround, staff kept me informed of progress, job appears to be of excellent quality.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Very easy to do business and great job!

Likely to Recommend

Repair Quality

The car was clean and painted beautifully, but I would have loved the other tires to be painted and the car was charged to 24 miles so I was anxious driving back.

Customer Service

Returned Clean