Evolve: Electric Vehicle Specialists

4.9 (178reviews)
99%
410 Churchmans Road,  New Castle,  DE  19720
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Shop AssistantSparkles

In operation 4 years.

At Evolve: Electric Vehicle Specialists Powered by VIVE, we provide superior service to our valued customers in the New Castle area and throughout New Castle County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (178)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The Team at Evolve does a great job with my cat every time. They are efficient , communicative, and gives me my car back clean every time

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

People who work there are nice and I believe they will try to fix my issues soon

Repair Quality

I see paint and and paint sags almost on every panels it was worked on. Tail gate not aligned properly, paint chipped in corners: doesn't look like a job of 17K not happy

Customer Service

Customer service is good

Returned Clean

My Experience

Really like this shop.. They've done a great job both times my car has needed boost work. Thank you

My Experience

This is my second time with Evole and I am customer for life I will not take big red no where else but EVOLVE. thank you to everyone at evole for your customer service and your quick and efficient work from the mechanics.

Likely to Recommend

Repair Quality

My car service was great. Brandon Ty & the young lady there helped out & did a great job. If I need anything else I’ll probably take it back. It was worth it taking it to evolve.

Customer Service

My Car experience was great. The service is great. They did a great job the whole team who played part in getting my car fixed then back to me. Thank you.

Returned Clean

Likely to Recommend

Happy to recommend

Repair Quality

Repairs were done on time and satisfactorily

Customer Service

Staff were courteous and knowledgeable

Returned Clean

My Experience

Brian was fantastic and the communication was great. Super satisfied and would highly recommend.

Likely to Recommend

Repair Quality

Repair looks great! There was a slight rattle found after repair and when I brought the car back the rattle was diagnosed and corrected promptly!

Customer Service

Communication and customer service were top notch. Brian did inform that going through a third party claim with Allstate can be challenging. Although I was made aware I didn’t realize how challenging they would be to deal with. In hindsight I wish I went directly with my own insurance (state farm).

Likely to Recommend

I have already recommended Evolve to friends.

Repair Quality

Customer Service

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Likely to Recommend

Fantastic job, team!

Repair Quality

Service was excellent. Turnaround was amazingly fast. They beat their estimate by nearly a week!

Customer Service

Communication was spectacular. The woman in the office is an example of how all service industry professionals should treat their customers.

Returned Clean

My Experience

Evolve went above and beyond to fix the car. I really appreciate all the updates and car looks is super clean from inside as well.

Likely to Recommend

Our Tesla Model Y was repaired in a professional manner. I was able to get a quick tour of the repair/paint shop facility and was impressed with the cleanliness and how the repair shop was organized. As I mentioned that the repairs was done satisfactory and the car was washed and cleaned.

Repair Quality

Our Tesla Model Y was repaired in a timely manner. Could not tell that there was a dent in the tailgate. Also, the car was cleaned, washed and vacuumed, whe I got it back.

Customer Service

Our Tesla Model Y was repaired in a timely manner and could not tell that there was a dent in the tailgate. Also, the car was cleaned, washed and vacuumed, when I got it back.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Brian and his team really treated my car like it was one of theirs, I mean the customer service is impeccable. Fully transparent along the entire way. The repair time was very fast as well!

My Experience

Good service, the team goes above and beyond, and thinks out of the box to solve any problem. Thanks guys