Evolve: Electric Vehicle Specialists

4.9 (173reviews)
99%
410 Churchmans Road,  New Castle,  DE  19720
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Shop AssistantSparkles

In operation 4 years.

At Evolve: Electric Vehicle Specialists Powered by VIVE, we provide superior service to our valued customers in the New Castle area and throughout New Castle County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (173)

Likely to Recommend

i will recommend

Repair Quality

repair was perfect and communication was great

Customer Service

great

Returned Clean

Likely to Recommend

Repair Quality

Very informative, kept me updated, knowledgeable, clean environment

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had a very nice experience with Evolve. The people were very professional and courteous. They kept me posted as to the progress of the repairs. I needed to have my car back before the day they projected and they got it done! I definitely would recommend them for your Tesla!

My Experience

The process is fast and the car looks just like new! Staff provided helpful updates while it was repaired. Thank you.

My Experience

Very hospitable receptionist. My car was finished sooner than expected, a big plus! It was clean and beautiful. Thank you

My Experience

Timely notifications and scheduling. Very helpful staff with Rental. Easy & quick pickup. Could've used more charge at pickup. Great that one is nearby so maybe staff could point that out. It shows you are specialists.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent

Likely to Recommend

Repair Quality

Excellent

Customer Service

Returned Clean

My Experience

Everyone at evolve is great! I’ve unfortunately had a few issues with my Tesla over the years, and every single time they’ve been incredible. Espically for this repair, my car was repaired super quick and I really do appreciate that. Along with the quick repairs, I know that getting OEM parts covered by insurance is difficult, espically since I don’t have OEM coverage on my policy, but they worked with my adjuster and got it taken care of, so I had not additional costs of my own in my last 2 repairs, I really do appreciate the work they did there. And lastly every single person at the location is incredible, they’re super helpful, respond quickly, send me updates regularly to keep in the loop, and make working with rental cars super easy, I didn’t have to worry about things about getting and dropping off my rental. Overall I would recommend evolve to anybody that has an issue with a Tesla or EV, this is some of the best customer service I’ve ever had!

Likely to Recommend

I’ve actually recommended this place to all of my friends with an EV.

Repair Quality

The service here is amazing. I get my vehicle back super quickly, espically compared to other Tesla certified dealerships. My friends have told me they wait weeks to sometimes even more than a month for repairs, here it’s so much faster. The staff is also incredible here, very well informed, super friendly and welcoming. I will come here for any Tesla issues from now, because of how good my previous visits have been!

Customer Service

Incredible. Great staff, not a single bad thing to say.

Likely to Recommend

As long as they keep the vehicle clean.

Repair Quality

The service was done sooner than the the estimated. I found small issues after picking up the vehicle, called the shop and bringing it right back..Brian Shufelt resolved the problem quickly. Thanks for all the efforts.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did good job and very good communication

Customer Service

Returned Clean

My Experience

Adjusting fitment on all body parts is very important and must have attention paid crucially to eliminate any customer concerns. I give you a 98% great job.

My Experience

the staff are extremely kind and patient. communication is excellent. the repairs returned vehicle to original condition . would recommend to any Ev owner.