Excel Autobody Longwood
In operation 20 years.
EXCEL AutoBody is a collision repair facility, servicing North Orlando area from 2 locations: Winter Springs and Altamonte Springs. I-Car certified, making all repairs in house, able to achieve high cycle times while maintaining outstanding quality, shops earned high customer's ratings and DRP contracts with State Farm, Progressive, GEICO, Mercury and Kemper insurances. Our estimates and documentation exceed any rigorous requirements. We do provide fast customer service and have Hertz/Enterprise pick up drop off available from shop's lobby. SMS, e-mail customer's updates. Electronic work authorizations for vehicles that been towed in. Own loaners on site. Limited life time warranty.
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I was a little put off by the fact that the estimate if paying out of cash was higher than the estimate if using insurance. It should be the other way around and for that reason alone I will probably take my car somewhere else the next time.
Repair Quality - 2.5/5.0 -
The car was returned incomplete after I returned my rental car and now I have to figure out how to get it back to the shop.
Customer Service - 4.5/5.0 -
Polite staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have nothing but good things to say about this auto body shop. They have taken care of me and my cars many times. The work is always high quality and their customer service is fantastic. I would recommend them to anyone needing car repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Help was excellent
Customer Service - 4.5/5.0 -
Long wait for appointment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Happy with the quality of work performed. I need to take my truck back to fix some rattling of doors that were replaced, but except that issue to be resolved.
Customer Service - 5.0/5.0 -
I spoke with Natalie several times and she was very kind and helpful. Excellent customer service received from Natalie and making sure that I was satisfied with repairs.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
I was rear ended and brought my 2021 Acura RDX A-Spec to Excel AutoBody for repair. The team at Excel was great to work with and the overall process from online claim/damage submission through completion of repair was very easy and straightforward. I received regular updates through the process and they got the work done quickly. My car looks good as new! Thanks Excel! I highly recommend.
Customer Service - 5.0/5.0 -
Great customer service. The team communicated updates regularly and was very transparent through the entire process.
Returned Clean
My Experience - 5.0/5.0 -
Despite being very busy they managed to fit me in during the holiday season after my sons car was hit. I was in a hurry to get it fixed before he left again for school and excel was very accommodating. The repairs were completed and well done and the whole process was very easy. My contact Natalie provided excellent customer and kept me updated. Thank you!
My Experience - 5.0/5.0 -
Courteous, fast and great repair done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and friendly service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very friendly and helpful! My car looked very nice when I received it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work done in a timely manner with great customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
TO ANYONE
Repair Quality - 5.0/5.0 -
Excel was on point...they did a great job repairing my truck i will highly recommend them to anyone needing paint & body work thank you to all of the employees they are all great people❤❤👍
Customer Service - 5.0/5.0 -
GREAT
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommended to any one.
Repair Quality - 5.0/5.0 -
Excellent service thanks for making the car repair look like new.Thanks so much.
Customer Service - 5.0/5.0 -
Best customer service !!