Excel Body Works

5.0 (595reviews)
100%
221 Brynn Marr Rd,  Jacksonville,  NC  28546

In operation 64 years, 24 years at this location.

Excel Body Works, Inc. is a revered third-generation family business that has been proudly serving Onslow County and its neighboring areas since 1962. With a rich heritage of automotive repair excellence spanning over six decades, our commitment remains steadfast: to deliver superior repair services for your vehicle, whether it's been wrecked or damaged. At Excel Body Works, Inc., we prioritize quality craftsmanship, customer satisfaction, and the preservation of our longstanding reputation in the community. Trust us to restore your vehicle to its pre-incident condition with precision and care, ensuring your peace of mind on the road ahead.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (595)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quick work and as always can’t even tell it’s been paint matched

Customer Service

Returned Clean

My Experience

I take all of my automobile body repair needs to Excel. They do an exceptional job in all respects; quality of work, attention to detail, timeliness, communication, and price. When I take a car to Excel I know I will be satisfied with the result. I trust Excel to always get it right and you can too!

Likely to Recommend

I recommend Excel frequently to others and they do all my auto body work.

Repair Quality

I have used Excel multiple times and have never been disappointed. Their paintwork is always precise, with great attention to detail.

Customer Service

Excel provides outstanding customer service. Their communication is engaged and responsive, and they keep their customers informed of progress on their repair and when their automobile will be ready for pickup.

Returned Clean

Likely to Recommend

Repair Quality

Great customer service experience. Kept us updated throughout the whole process. They definitely went above and beyond. Would highly recommend to everyone.

Customer Service

My Experience

Everyone was such a pleasure to work with. Great with communication and updates on my repairs. They made the process incredibly easy and smooth for me! I’d recommend this team to everyone!

Likely to Recommend

Yes- Best team ever! Everyone was so nice. They kept me informed the entire repair process. They also kept in contact with the insurance company and rental company for me on updates on how much longer and if anything unpredictable happened that affected the timeline for repairs. They made a stressful event in my life wayyyy less stressful. The repairs look amazing. You can’t even tell I had been rear ended. I recommend them for anyone who is looking for an outstanding body shop and staff. I promise you won’t regret it!

Repair Quality

Best team ever! Everyone was so nice. They kept me informed the entire repair process. They also kept in contact with the insurance company and rental company for me on updates on how much longer and if anything unpredictable happened that affected the timeline for repairs. They made a stressful event in my life wayyyy less stressful. The repairs look amazing. You can’t even tell I had been rear ended. I recommend them for anyone who is looking for an outstanding body shop and staff. I promise you won’t regret it!

Customer Service

They’re the best!

Likely to Recommend

Repair Quality

Looks very good

Customer Service

Very nice folks. Pleasure to deal with in all respects

Returned Clean

My Experience

Great work ethics‼️ The repairs were completed ahead of the anticipated completion date. I will recommend Excel to my friends, family and anyone else looking for a repair or body shop. Excellent job‼️

Likely to Recommend

I have recently made a recommendation to my son who will be in contact with Excel. I have also told others about my experience

Repair Quality

Extremely satisfied with the work and professionalism ‼️

Customer Service

Once again, I was extremely satisfied with the customer service and very surprised about how my vehicle looked when I picked it up The car appeared to be brand new. The chrome wheels were scrubbed and look better than when I purchased it.

Returned Clean

My Experience

The expectations were well beyond made… They were exceeded in the most professional, timely manner and everyone was extremely nice and respectful that it made you feel comfortable and like a part of the Excel family

Likely to Recommend

20 (Extremely Likely)

Repair Quality

20 (Extremely Satisfied)

Customer Service

20 (Extremely Satisfied)

Returned Clean

My Experience

Thank you Mr Kay, John and Whitney. 100% Satisfaction with the repair.

My Experience

The team goes beyond just taking the car and doing the repairs. Informed of the various law suits with Hyundai. What they are going to do with the car, ensured we didn’t have anything of value in the trunk. The car was completed as promised and the entire was washed not just the back end. Thank you for taking care of our car like it is yours and teaching us like we are part of the family!

My Experience

Great communication. Fast work good work. Can’t complain, would recommend

Likely to Recommend

Repair Quality

Great communication, easy drop off and pick up. Dont have any complaints

Customer Service

Returned Clean

My Experience

I have known about Excel for years, since around the early 80s. I never needed their services, or my insurance company dictated where/who i used. This situation, Excel happened to be the wrecker in rotation. The wrecker driver (3rd generation from orig. Owner, son of current owner) was quick and professional, and very helpful. He took me and my Jeep Compass back to the shop/office where the family all works together. Everyone was helpful. They allowed me to wait there while my ride came and picked me up. I contacted my insurance company, and told them where my vehicle was, and that i would appreciate being able to have Excel do the work. They agreed, and while it took a bit of time, it was because they were so thorough and because my vehicle was new with only 5000 miles on it, they wanted to make sure it was repaired correctly. They kept me informed through calls and text messages, and my vehicle was returned to me cleaner than when it went in. John was so kind and helpful - really the entire shop was so wonderful. I'm thoroughly pleased. I told John i hoped i never need them again, but if i do, i'll definitely request to use Excel again.

Likely to Recommend

Best in town

Repair Quality

Customer Service

Could not have received better service. Top notch folks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You do such professional work.

My Experience

The staff was beyond amazing. Excellent work and excellent communication of the progress. I highly recommend Excel Body Works!

My Experience

As always great job.

My Experience

Completely satisfied

Likely to Recommend

Had my Toyota Tundra truck roof painted, absolutely a professional job as well as a professional customer service. Quality an attention to all reference of truck care were provided. Staff knowledgeable and always polite, HIGHLY RECOMMEND ANYONE TO EXCEL, you won’t regret it!!!! Thanks Richard Smith, 252-424-2212

Repair Quality

Had my Toyota Tundra truck roof painted, absolutely a professional job as well as a professional customer service. Quality an attention to all reference of truck care were provided. Staff knowledgeable and always polite, HIGHLY RECOMMEND ANYONE TO EXCEL, you won’t regret it!!!! Thanks Richard Smith, 252-424-2212

Customer Service

Had my Toyota Tundra truck roof painted, absolutely a professional job as well as a professional customer service. Quality an attention to all reference of truck care were provided. Staff knowledgeable and always polite, HIGHLY RECOMMEND ANYONE TO EXCEL, you won’t regret it!!!! Thanks Richard Smith, 252-424-2212

Returned Clean

Likely to Recommend

Repair Quality

Great customer service and explanation of what needed to be done. They were very timely and if anything changed they updated us as needed. Only drawback from recent repair was they didn’t replace the drivers side housing for the floodlights like we had requested. However, the work completed looks great. Highly recommend them.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

What a wonderful feeling to pick up your car and it looks like it has never been damaged... pure magic! When I was leaving I realized they had cleaned my vehicle inside and out! ( They even blacked my tires.) This is a family owned business and it shows. They treated me like one of their favorite cousins! Thanks to all at Excel Body Works!

Customer Service