Express Auto Service

5.0 (274reviews)

100%

(773) 205-2262

5374 N Elston Ave, Chicago, IL 60630

100%

See Photos

5374 N Elston Ave
Chicago, IL 60630

Get Directions Email

About Express Auto Service

See Photos

5374 N Elston Ave
Chicago, IL 60630

Get Directions Email

In operation 40 years.

Express Auto Body & Repair is a family owned auto repair business that has been in business since 1986. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services

Free Estimates
Insurance Company Assistance
Full Service Mechanical
Towing

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish
Korean

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Reviews (274)

Sort By:
Newest
Rating

243 Customers Rated

5 Stars

82.8% Complete

(227)
4 Stars

4% Complete

(11)
3 Stars

0.7% Complete

(2)
2 Stars

0.4% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.7% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new after service. The team is frequently commended for being friendly, professional, and accommodating. Timeliness is a recurring highlight, with several customers noting their cars were ready ahead of schedule. Clear and proactive communication throughout the repair process is also widely appreciated. A few customers noted minor areas for improvement, such as parts delays affecting timelines and occasional follow-up needs on specific repair details, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... communicated clearly throughout the process, and the quality of their work exceeded my expectations. What impressed me most was that they didn't just ..." Read more

"Superb body repair. Wheel alignment was excellent. Tpms sensors perfect. Side Curtain airbag & sensors ..." Read more

"... within the time frame and salvaged the door while expertly matching the paint and leaving the corner of the door blemish free. All of this matched the ..." Read more

"... quality is trusting the personal service received. All of their auto technicians are highly skilled. I completely trust all of them." Read more

"... time customer, HIGHLY recommend. Excellent service went above and beyond to service my car and took great care of me. And they were fast and efficient." Read more

"Yes. They even stayed overtime to deliver in timely manner. It was a huge project."

"It was ready one day early."

"It was ready earlier than expected"

"... when my car would be finished and ready for pick up. My vehicle was ready when promised." Read more

"They dont promise anything they cant get done in time."

"Yes. Team kept me updated with schedule and they understood the urgency since I needed the car for work."

"... delivery, everything was smooth and hassle-free. The staff was courteous, kept me updated, and did a fantastic job. Thank you for the excellent service!" Read more

"The shop was very good and keeping me informed"

"... reassured because during the repair process I was informed in great detail about the damage to my car" Read more

"Good communication about the status of my car."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... communicated clearly throughout the process, and the quality of their work exceeded my expectations. What impressed me most was that they didn't just ..." Read more

"Superb body repair. Wheel alignment was excellent. Tpms sensors perfect. Side Curtain airbag & sensors ..." Read more

"... within the time frame and salvaged the door while expertly matching the paint and leaving the corner of the door blemish free. All of this matched the ..." Read more

"... quality is trusting the personal service received. All of their auto technicians are highly skilled. I completely trust all of them." Read more

"... time customer, HIGHLY recommend. Excellent service went above and beyond to service my car and took great care of me. And they were fast and efficient." Read more

"Yes. They even stayed overtime to deliver in timely manner. It was a huge project."

"It was ready one day early."

"It was ready earlier than expected"

"... when my car would be finished and ready for pick up. My vehicle was ready when promised." Read more

"They dont promise anything they cant get done in time."

"Yes. Team kept me updated with schedule and they understood the urgency since I needed the car for work."

"... delivery, everything was smooth and hassle-free. The staff was courteous, kept me updated, and did a fantastic job. Thank you for the excellent service!" Read more

"The shop was very good and keeping me informed"

"... reassured because during the repair process I was informed in great detail about the damage to my car" Read more

"Good communication about the status of my car."

Bareun (Honda owner) reviewed 7/15/26

Only shop i trust. Been coming here for over 25 years any repair i need. Mechanically or body always good. Highly reccomend!

Horacio (Lexus owner) reviewed 7/6/26

Very well done job. Highly recommended.

Susan (Toyota owner) reviewed 6/29/26

Scott (Subaru owner) reviewed 6/29/26

Jill (Nissan owner) reviewed 6/25/26

I repeatedly tell people about Exoress Auto and now our whole family goes there!

Fantastic place!

Anne (Honda owner) reviewed 6/24/26

Susan (Honda owner) reviewed 6/16/26

Edward (Toyota owner) reviewed 6/11/26

I tell all my family and friends!

I had a great experience with Express Auto. They got my vehicle repaired quickly, communicated clearly throughout the process, and the quality of their work exceeded my expectations. What impressed me most was that they didn't just fix the issue—they went above and beyond and left my car in better condition than before. It's rare to find a shop that genuinely cares about customer satisfaction and takes pride in their work. Fast service, honest people, fair pricing, and excellent workmanship. I highly recommend Express Auto to anyone looking for a trustworthy mechanic.

Very friendly and very informative.

Jeong Eun (Toyota owner) reviewed 6/8/26

Marlion (Honda owner) reviewed 6/8/26

Our driver's side door opened onto a passing car peeling back the lower right corner. Although by size this was a relatively small repair, the work required smoothing out the corner of the door that had been rolled up like a scroll and repainting. I did not want to buy a new door, and we had a time constraint as this was a company vehicle that needed to be placed back in operation as soon as practicable. Working within these constraints, Express Auto Service completed the work within the time frame and salvaged the door while expertly matching the paint and leaving the corner of the door blemish free. All of this matched the price of the initial estimate and was done to our complete satisfaction. Thank you Express Auto Service!

Seung Tai (Honda owner) reviewed 5/22/26

Very Good

Matt (Honda owner) reviewed 5/18/26

Nestor (Toyota owner) reviewed 5/5/26

Saud (Honda owner) reviewed 5/4/26

Jay was great and completed the job quickly. I wanted Jay to go over the repair with me but he was out

Karen (Hyundai owner) reviewed 4/27/26

Already have.

Everyone there was professional, efficient, and very kind and helpful. Couldn't ask for a better experience if I tried.

Again everyone was so helpful and pleasant.

Anne (Honda owner) reviewed 4/27/26

Great work.

Friendly staff and eager to help.

Thomas (Chevrolet owner) reviewed 4/16/26

Professional and work was done in a few days and very happy with the work

Robert (Toyota owner) reviewed 4/9/26

Superb body repair. Wheel alignment was excellent. Tpms sensors perfect. Side Curtain airbag & sensors replaced and functional.

Excellent. Responsive. Accesable. Very pleasant, accomodating. Willing to explain thoroughly and go the extra mile. Car was clean inside and washed.

Evdoxia (Honda owner) reviewed 3/26/26

Looks great

Friendly , keep me updated in my repairs

Ardit (Honda owner) reviewed 3/25/26

Good job. Thank you!

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Express Auto Service

About Express Auto Service

Reviews (274)

243 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0