Jersey Automotive, Inc

5.0 (1,429reviews)
99%
5639 N Jersey Ave,  Chicago,  IL  60659
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Jersey Automotive, Inc. was established in 1978, For 40 years our Family owned & operated company has served the community with automotive restoration & unforgettable customer service. Our main goal is to offer the individual care you deserve. We understand your vehicle is more than a possession and you rely on your vehicle. Our friendly and highly trained staff is here to help. Whether your vehicle has a few dents, scratches or more extensive repairs, our shop can deliver accurate results. We are well known for our excellent body work. We use the highest-quality and eco friendly products to restore your vehicle back to pre-accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:30 am - 12:00 pm
* Holiday hours may differ.
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Reviews (1,429)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff is frequently described as professional, friendly, and courteous. Communication stands out as a key strength, with customers appreciating regular text updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also appreciate the added touch of vehicles being cleaned inside and out before return. A few customers noted minor concerns such as occasional delays, a color mismatch on a replacement part, and a sensor issue post-repair, reflecting areas customers feel could be further refined.
AI-Generated from reviews written in the last 12 months
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"... been satisfied with there quality. I'm very picky. Who ever fixed my car in your shop knows what they're doing. I can't find nothing wrong with it. Excellent 👌🏼 ..." Read more
"... Jersey Automotive. They did such quality work that my car looks brand new!" Read more
"... staff very pleasant and professional to work with. The car was fixed quickly and returned more clean than it was when I dropped it off highly recommend." Read more
"On a scale of 1 through 10 the work quality I received was 100 plus"
"Everytime in the past 35 years I have used Jersey, they always have done excellent work and have been pleasant and trustworthy."
"The car was done 3 days early!"
"... and provided me with accurate and reasonable costs. They fixed my car well ahead of schedule and answered all my questions. I would definitely use this shop in the ..." Read more
"Done early which was amazing"
"It got pushed back two days from the initial planned date of completion."
"Earlier than promised"
"... short notice they were able to fit my car repairs in. Every step in the process they kept me informed on the progress from orderingreceiving parts to being able to fix ..." Read more
"Kept me updated on the progress of the work on my vehicle."
"Very good communication from the start to the finish of the body shop."
"Regular and accurate updates about the progress of the repairs were really helpful."
"The employees were very nice. My only complaint is the tracker link going from a one day repair to all week and then back, leading me to get a rental ..." Read more

My Experience

Your employees are very professional and easy to work with. I’m always so impressed with the quality of work. I appreciate the updates on the work being down. Once again great job! Thanks so much.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service and flawless repairs - as expected. Been here for repairs in the past and always top tier service and repairs. Would highly recommend to anyone needing auto body repair!

My Experience

I have been a client of Jersey Automotive for many years and I keep coming back because I trust them. They are reliable and their workmanship is excellent. I am always satisfied and have the confidence that when my car is returned to me I will be pleased with the results.

Likely to Recommend

And we are repeat customers ourselves.

Repair Quality

regular communication, honest approach, high-quality work

Customer Service

friendly and transparent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

The service was great and the repair was excellent.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So professional

Likely to Recommend

Repair Quality

Customer Service

Everyone is very friendly and courteous.

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Una de las piezas no es de el mismo color de la camioneta

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The job was completed perfectly. I highly recommend Jersey Automotive!

Likely to Recommend

Repair Quality

I gave 9 just hoping I don't have to worry about the check engine light.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great experience from start to finish. Immensely satisfied the results.

Customer Service

Excellent communication throughout the process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the moment I visited Jersey Auto on 6/29, I was assured they’ll take care. Dave arranged rental car, and assured me my car will be ready on 7/2. They kept me updated on the progress. Promptly on 7/2 Tom called me that the car was ready, I went to their location completed the paperwork which was ready. They assured me the rental car will be returned by them and I picked up my car. Jersey Auto are owned by Save and Tom two gentlemen who run business professionally. I’m glad I went to them.

Likely to Recommend

Repair Quality

Excellent and easy service. They did a fantastic job. Commend Dave and Tom .

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very happy with the whole process.

Repair Quality

Very good service, from the moment you walk in the door to the time you are notified that the vehicle is ready to be picked up.

Customer Service

Very good communication from the start to the finish of the body shop.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

No one wants to bring their car in for bodywork, but every time I have needed them, jersey has come through for me! It’s always a pleasure

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Outstansing

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Very professional and fast communicated throughout the entire process.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We really appreciated your keeping us updated on every step during the process of the repairs. We love the excellent job you performed on our vehicle.

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