Jersey Automotive, Inc

4.9 (1,445reviews)
98%
5639 N Jersey Ave,  Chicago,  IL  60659

Jersey Automotive, Inc. was established in 1978, For 40 years our Family owned & operated company has served the community with automotive restoration & unforgettable customer service. Our main goal is to offer the individual care you deserve. We understand your vehicle is more than a possession and you rely on your vehicle. Our friendly and highly trained staff is here to help. Whether your vehicle has a few dents, scratches or more extensive repairs, our shop can deliver accurate results. We are well known for our excellent body work. We use the highest-quality and eco friendly products to restore your vehicle back to pre-accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:30 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,445)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for outstanding professionalism, friendly and courteous interactions, and transparent communication throughout the repair process. Regular text and status updates kept customers well-informed at every stage. Many long-term customers highlight their continued trust and loyalty built over years of reliable service. Vehicles were frequently completed ahead of schedule, and the complimentary interior and exterior cleaning was a pleasant and appreciated surprise. A few customers noted minor concerns, including delays in completion, tracker inconsistencies, and isolated finish or cleanliness issues, as areas they felt could be refined further.
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"High quality work, excellent customer service, and great turnaround time. Have been coming here ..." Read more
"... Very grateful for how seamless the process was and very satisfied with the repairs. Thanks again Jersey Automotive!" Read more
"On a scale of 1 through 10 the work quality I received was 100 plus"
"... back because I trust them. They are reliable and their workmanship is excellent. I am always satisfied and have the confidence that when my car is returned ..." Read more
"The shop was super clean and the staff very pleasant and professional to work with. The car was fixed quickly and returned more clean ..." Read more
"The car was done 3 days early!"
"... and provided me with accurate and reasonable costs. They fixed my car well ahead of schedule and answered all my questions. I would definitely ..." Read more
"My car was ready 2 days early."
"Work came out perfect Completed when promised."
"Delayed due to inspection"
"I loved receiving daily status updates via text."
"They always keep you abreast on their service as they work on your vehicle. They are professional ..." Read more
"... best experiences ever. They went above and beyond. They kept me in the loop of timing, and guided me to use the best possible source for ..." Read more
"regular communication, honest approach, high-quality work"
"Excellent follow-up from everyone- they took the time to answer my questions"

Likely to Recommend

Repair Quality

They are the best. Not going anywhere else. Make a crappy situation easier. Direct communication with Allstate and my car was ready and looking great faster than expected

Customer Service

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Repair Quality

The entire experience was perfect from start to finish

Customer Service

I was treated with respect and kept informed the entire time.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The driver door's frame is off, the door doesn't close properly.

Likely to Recommend

Repair Quality

Thank driver door is Not closing properly.

Customer Service

Professional.

Returned Clean

My Experience

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

I’m not completely happy with the repair because I feel like the car is too loud when I accelerate and it was not like that prior to the repair. I also don’t like the fact that the car was not detailed like State Farm told me it would be before I picked it up. The car was still dirty inside and out.

Customer Service

Returned Clean

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Repair Quality

Customer Service

been doing business with jersey for over 25 yrs plus and they have ALWAYS done a super outstanding job and then some, David Allen

Returned Clean

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Repair Quality

Good communication and service

Customer Service

Good communication and service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Friendly fast and efficient.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

High quality work, excellent customer service, and great turnaround time. Have been coming here for years and will continue to do so with the highest level of recommendations!

Customer Service

Staff is excellent and communications are great!

Returned Clean

My Experience

I have been a client of Jersey Automotive for many years and I keep coming back because I trust them. They are reliable and their workmanship is excellent. I am always satisfied and have the confidence that when my car is returned to me I will be pleased with the results.

Likely to Recommend

I always recommend Jersey!

Repair Quality

I can always trust Jersey Automotive with my vehicles. As a long time customer I appreciate their expertise and excellent service.

Customer Service

They always keep you abreast on their service as they work on your vehicle. They are professional in every aspect of service.

Returned Clean

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Repair Quality

Customer Service

My Experience

Your employees are very professional and easy to work with. I’m always so impressed with the quality of work. I appreciate the updates on the work being down. Once again great job! Thanks so much.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service and flawless repairs - as expected. Been here for repairs in the past and always top tier service and repairs. Would highly recommend to anyone needing auto body repair!