Extreme Collision Center

4.9 (1,037reviews)
99%
1383 Shelton Springs Road,  Shelton,  WA  98584
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Shop AssistantSparkles

In operation 6 years.

Extreme Collision Center is one of four locations. We specialize in all makes and models. We are a DRP for a number insurance company's so we handle any and all type of auto claims so give us a call. We can communicate by text and or email and message throughout the entire repair process ...

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,037)

Likely to Recommend

If they live in my area / close in proximity to this shop

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Our whole experience at the Shelton, Extreme Collision Center went very smoothly in a professional manner. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Follow up with any problems is well received and attended to

Customer Service

My Experience

Likely to Recommend

Repair Quality

Workmanship was fine, customer service was not!

Customer Service

Only recieved ONE phone call during the long, long repair!!

Likely to Recommend

Repair Quality

Staff was great and took care of my car. Thanks!

Customer Service

Returned Clean

My Experience

Extreme Collision was very detailed when communicating with me about the repair plan. The estimate was accurate and did not change.

My Experience

So the final cost was 20% over the bid price. There are 3 bubbles in the paint. The paint texture does not mirror the factory finish. Controls on the dash were altered. Totally not satisfied.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very professional and quick on the job

Customer Service

Very good people to work with

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service! Cameron was professional, very communicative and excellent to work with. Thank you for your help with my auto repairs.

Customer Service

Excellent customer service! Cameron was professional, very communicative and excellent to work with. Thank you for your help with my auto repairs.

Likely to Recommend

Happy with the work that was done. But the previously mentioned items made the experience very frustrating to say the least and I doubt that I would use your shop again. I understand mistakes happen but when we make calls from 1/2 way around the world to confirm we are picking up our car to show up over a holiday weekend and not have it was ridiculous. To add to that frustration, nobody even acknowledged the issue or apologized for the inconvenience after having left messages about the situation.

Repair Quality

Customer Service

We dropped off our Mercedes for repairs while we were on vacation with the explicit note that we would pick it up on our return the night of 11/24. We even confirmed the day before that we would need it for Thanksgiving travel the following day if the repairs were completed or not. When we arrived just before midnight the vehicle was no where in sight. The following morning, we attempted contact with the shop but being a holiday we expected to be without our car till Monday. By luck I again stopped by Friday morning when an employee happened to drive by and was able to get our car later that day. Received the car after over 2 weeks at the shop and none of the repairs had been completed. It was 3 additional weeks before repairs were completed. I understand that it is difficult if not impossible to get parts right now which is not your fault. The lack of communication regarding that is though. In relation to the staff during the repairs they were very nice, professional and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Good work...done when they said it would be.

Customer Service

My Experience

Good work you will get my Honda on the 28th of Dec 2021 will tell everyone that the work was will done Thank You

My Experience

My Experience

The staff were very nice and communicated with me through the whole process!