Factory Finish Collision Center Lp
In operation 26 years.
Factory Finish auto collision center is your one-stop-shop for all your auto collision repair needs whether you are in Haltom City, Crowley, Burleson, Fort Worth, Arlington, Dallas or anywhere in the DFW Metroplex. For over 20 years, Factory Finish has been the best place in DFW for complete auto collision repair, including auto body and auto painting as well as paintless dent repair, hail damage repair, frame straightening, suspension repairs, windshield replacement, and any other repairs related to the collision. You don’t have to settle for the average or low-quality collision services. FACTORY FINISH is I-car gold certified. MANUFACTURED CERTIFIED with Honda, VW, Mazda, Dodge, Jeep, Fiat, Nissan, Infiniti, Chrysler, Hyundai, Acura, Lifetime Warranty on Repairs Accepts All Insurance Claims Hail Repair Specialist State Of the Art Equipment Laser Measuring System Towing To Factory Finish Certified Repair Facility Dealership Preferred
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
Absolutely will not recommend
Repair Quality - 0.5/5.0 -
I have used this company several times and this is the first time I have been this dissatisfied. There is absolutely no follow up when you call. No questions answered about repair and the reason for dropping off the vehicle was not and still is not resolved
Customer Service - 0.5/5.0 -
As previously stated I have called Several times and promised a call back from technician with no follow up. I have to call back several times before I get answers
My Experience - 5.0/5.0 -
In my experience Matt was hands down an amazing person to deal with. He was responsive, respectful, and a great help, the work was done fast and honestly I’m shocked with how good of a job they did. Thank you factory and thank you Matt
My Experience - 5.0/5.0 -
Communication, while vehicle is in the shop, could be better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. One complaint: kept my car nearly 3 weeks after parts had arrived.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Have only had the repaired car for one day, so it's a little early to rate.
Customer Service - 2.5/5.0 -
Matt was outstanding , but prior to communications with him, I was not contacted to update status for 3 weeks after being told I would.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from everyone that I dealt with. Including. But not limited to Matt Joanna Adrian Arabella.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Excellent service. Matt was outstanding to work with.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Getting my car repaired was a very easy process and the repair work was done very well. The office staff were very friendly and professional. I would recommend Factory Finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Staff was grumpy. Job took 2 trips back as the alignment of my front bumper was off. Additionally, the lower part of the bumper was not initially installed; I feel as if the shop was trying to keep it.
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did realy a good job to my car im beyond amezed
Likely to Recommend - 3.0/5.0 -
The work was done well; the communication needs work AND the company voicemail box is full EVERY TIME i called after hours.
Repair Quality - 5.0/5.0 -
The repair of the dents was great. The way the crew stuffed any interior belongings into any space they could wasn’t so awesome.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job done by your entirely team !!! From front desk to the service team !! Special thanks to Matt who took care of my repair !!!