Falls Church Auto Body , Ltd

4.8 (4,639reviews)
95%
101 W Jefferson St,  Falls Church,  VA  22046

In operation 44 years.

Falls Church Auto Body has been providing the region's finest collision repair since 1982. We are conveniently located at 101 W. Jefferson Street in Falls Church, VA. Our hours of operation are Monday thru Friday 8:00am to 6:00pm, otherwise take advantage of our night drop. Just fill out your information on one of our envelopes conveniently located next to the front door (in the gold mailbox) then drop it in our mail slot and let us take care of the rest. If you are in the need of a rental car we can help you by calling Enterprise or Hertz they will pick you up from our shop. Also towing services are available upon request. Here at Falls Church Auto body we stand behind lifetime warranty on all our repairs. We specialize in all types of vehicles but are a Honda, Acura and Tesla certified shop and are direct repair to most Insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
  • Spanish
  • Korean
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru
Tesla
Volkswagen

Reviews (4,639)

My Experience

Great job and excellent service. They truly deserve 5 stars! ⭐⭐⭐⭐⭐

My Experience

The repair work is excellent. I can’t even tell anything ever happened. Thank you!

Likely to Recommend

Yes, definitely will recommend.

Repair Quality

The process was flawless and so was the repair - thank you!

Customer Service

Your customer service team are all top-notch - professional, highly competent - dealing with them is a pleasure.

My Experience

My Experience

Nice, helpful and efficient people there! My car looks and smells great!

My Experience

Everyone at FCAutoBody, from start to finish, were friendly, helpful and professional.The work on my car made it look like new. They returned it vacuumed out and washed and shiney. I was very satisfied and highly recommend their services to everyone looking for repairs for auto body damages.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am grateful for the care and attention Billy Reynolds took with us re the Lexus. And I am thrilled that you finished your work 5 days early! Thank you.

My Experience

I couldn’t be happier with the service I received. They let me drop my car off a few days early since I was heading out of town, which was a huge help. They estimated 9 days for the repair, but had it done in just 7 — right as I got back. Everyone I dealt with was friendly and professional, and they kept me in the loop the whole time with calls and texts updating me on the repair’s progress. Given how many cars they had in their shop, the turnaround time was honestly impressive. They even charged my car for me before I picked it up — a small touch that didn’t go unnoticed. I’d recommend this body shop to anyone. Hopefully I never need a body shop again, but if I do, this is where I’m going.

My Experience

Great work! This is our 3rd job with you, and we’re again impressed with your quality of work. Moreover, we’re thoroughly impressed with your customer focus - everyone in the front office could quickly pull up details of our job. You worked seamlessly with USAA, and were very friendly and efficient in all contacts. Thank you!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Very pleased

Repair Quality

Communication throughout was great

Customer Service

Very pleasant staff, knowledgeable and communicative

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Repair Quality

Customer Service

It was great throughout most of the process. However, I never recieved the call or text that the. Ar was actually ready.

Returned Clean

My Experience

I appreciate the consideration given to my schedule. Also, thank you for the updates.

Likely to Recommend

Repair Quality

Looks great, everything works. Easy to work with your office. I appreciate the accommodation for my time constraints!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work and communication on all levels. Have used them several times.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Pink splashes of paint from some other job are on my car - back taillight and one of my wheels. I haven’t got around to scraping it off. Before I noticed this, I would have said service was great, especially the communication calls and texts.

Customer Service

My Experience

Quality of the work and warranty all well done

Likely to Recommend

Repair Quality

Quality and service was good. Time to take repairs took an extra day

Customer Service

Communication was very good and up to date

Likely to Recommend

Repair Quality

The staff were friendly and professional. I got an appointment right away to drop off the car. Their initial estimate for how long it would take was accurate. They provided regular progress updates. The repairs looked good.

Customer Service

Always friendly and efficient.

My Experience

The body work was impeccable. However, I was not advised to empty my truck bed of gear (I have tools & camping gear stored there under a bed cap) and so the gear was scattered about when I looked into the bed today. I had to empty the gear as I had to load some cargo and will have to reorganize my gear later. Also, the truck bed cap hatch doesn't seat very well when trying to lock the cap - I will have to perform some adjustments to remedy the situation.

Likely to Recommend

Repair Quality

Over the last 30 years I have had my vehicles repaired 4 times, each time work was done well and on time. Excellent shop!

Customer Service