Caliber - Arlington VA

4.8 (8,096reviews)
95%
4072 South Four Mile Run Drive,  Arlington,  VA  22206

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (8,096)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, excellent communication, and timely repairs. Many highlighted the high-quality workmanship, with vehicles returned looking brand new, and appreciated the added touch of interior and exterior cleaning. Regular text and phone updates throughout the repair process were frequently commended, keeping customers well-informed at every stage. Numerous customers noted their vehicles were completed ahead of schedule, saving them time and rental costs. A few customers pointed out areas for improvement directly from their experiences, including occasional delays, gaps in communication responsiveness, and minor quality control issues noted at pickup. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
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"Despite the extensive damage to my vehicle, the team did an outstanding job of fully restoring it to the point where it was like it never happened. ..." Read more
"I am delighted with the collision repair to my vehicle. Caliber Collision obviously sets high standards for ..." Read more
"... couldnt be more pleased. From the friendly service to the great communication to the impeccable work done, I wouldnt go anywhere else!" Read more
"The work was excellent. My van looks brand new. Its like the accident never happened. Updates were provided through out and the work finished ..." Read more
"... alternative transportation. When I picked up the vehicle, there was a small scratch in the precise area where the car was repairedpainted." Read more
"... concerned. Estimate was on target. No surprise cost. Repaired before estimated due date." Read more
"... Collision did a phenomenal job on my Bz4x. Not only did they complete the work in record time, but they also had the interior and exterior detailed prior to pick ..." Read more
"... emails detailing the progress of the repair. ALSO, you got the repair done a week earlier than promised saving me out-of-pocket rental car costs." Read more
"Great communication along the way, my car was ready 6 days early and it looks great!"
"... repair. Estimate indicated about 3 days of work. Missed estimated completion date of Jan 30 by a week and a half. That extra time cost me hundreds of dollars ..." Read more
"I appreciated the regular status update text messages and the fact that work was completed ahead of projected date."
"... and the entire experience. I especially appreciated the ongoing communication throughout the repair process. Thank you!" Read more
"Your communication system is excellent. I really appreciated being kept informed throughout."
"... knowledgeable office staff to the repair results. It was very nice to be kept informed of the status of the repair. I would highly recommend C2 to anyone!" Read more
"... and if the car is done sooner it can be returned. Very poor communication. And the adjuster was not helpful.. See previous comments" Read more

My Experience

Everything went really well, I was well informed through the process and Willie was very helpful

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Returned Clean

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Quality of repair was excellent.

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Mr. Afifi from Calliber Collision was great! I came as a walk in with a concern for my rear light and he was able to help me and get me good to go in 15 minutes. He was very kind and professional. I really appreciate his help. Thank you!

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Returned Clean

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I was extremely pleased by the service I received. Communication was excellent turnaround was great. Thank you very much.

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Your service is a 20 for the staff and he work I completely recommend your service for any work on a car

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Very Good

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Great job. Easy process, professional work.

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Afifi was fantastic, he was responsive to my communications, and did a great job with the repair.

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Returned Clean