Caliber - Arlington VA
4072 South Four Mile Run Drive,
Arlington,
VA
22206
USA
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and genuinely caring. The communication system receives outstanding feedback, with customers appreciating regular text updates and phone calls throughout the repair process. Quality of repairs is consistently excellent, with many noting their vehicles look brand new or better than before. Timeliness is a major strength, with numerous repairs completed ahead of schedule. Additional touches like thorough vehicle cleaning and detailing are frequently mentioned as pleasant surprises. While some customers experienced delays due to parts availability or scheduling issues, the overall sentiment reflects high satisfaction with the seamless repair process and attention to detail.
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Service Quality
"Caliber Collision performed excellent work on the vehicle. Although an issue was identified following the initial ..."
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"Caliber made it seamless and easy. The work looks excellent and it was a superb experience all the way around. Thank you."
"Despite the extensive damage to my vehicle, the team did an outstanding job of fully restoring it to the point where it was like it never happened. ..."
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"... regular status update text messages and the fact that work was completed ahead of projected date."
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"Work was completed ahead of the estimated time. Team kept me informed of progress in a timely manner. ..."
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"Great communication along the way, my car was ready 6 days early and it looks great!"
"Was so happy how quickly my car was repaired and everyone was so nice and helpful!"
"Repair took over 4 weeks for a relatively straightforward repair. Estimate indicated about 3 days of work. Missed ..."
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"Very responsible & communication was continuous throughout the week in the shop."
"... was fantastic!! They were so kind and polite abd communicated every step of the way nearly daily texting, I was floored with the overall service and especially ..."
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"Communications and repair speed were amazing but nothing compares to how happy my son was with ..."
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Katsuya
(Mini owner)
reviewed 7/23/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Franklin
(Toyota owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Fran
(Honda owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Christopher
(Cadillac owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Willie Strom Jr was great to work with.
Returned Clean
Elizabeth
(Lexus owner)
reviewed 7/21/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sierra
(Toyota owner)
reviewed 7/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Thomas
(Mazda owner)
reviewed 7/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Paul
(Mazda owner)
reviewed 7/20/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work was finished quickly. I was kept informed throughout the process. I am pleased with their service.
Customer Service - 5.0/5.0
Returned Clean
Angela
(Toyota owner)
reviewed 7/20/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Daniel
(Subaru owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Jeffry
(Toyota owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rizalina
(Toyota owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mitchell
(Toyota owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
Very step in the process of repairing my car was handed professionally. Everyone was very concerned. Estimate was on target. No surprise cost. Repaired before estimated due date.
Likely to Recommend - 5.0/5.0 -
Will tell everyone about Caliber
Repair Quality - 5.0/5.0 -
Excellent repair
Customer Service - 5.0/5.0 -
Everyone was very concerned.
Returned Clean
Divante
(Audi owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Catherine
(Volkswagen owner)
reviewed 7/17/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Nissan owner)
reviewed 7/17/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Candice
(Toyota owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sanaa
(Toyota owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Ruth
(Toyota owner)
reviewed 7/16/26