Ferman Collision of Brandon
In operation 126 years.
Ferman values your business and realizes that you have a choice of where to take your vehicle. Ferman strives to complete repairs properly and in the shortest time possible. Our professionally trained staff knows how important this is to you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 11:30 am |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quickly and professionally and courteously
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My third job done by Ferman Collision Center. Each has been done in an excellent manner and finished quickly. I hope I never have occasion to return, but if I need repairs, Ferman will be my choice of repair centers.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car repair was done ahead of time and looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Add that detail like this: I appreciate the repairs that were completed, but I am not fully satisfied with the condition my truck was returned in. The sensor/check engine light issues are still present, and now my A/C is inoperable. This vehicle only has about 31,000 miles, and the A/C was not a concern before the repair. The truck went in for collision repair and the radiator support was replaced. However, the repair paperwork does not show any R&R, evacuation/recharge, or work performed on the A/C system. Since the A/C condenser, wiring, sensors, and related components are in the same front-end area, I would like this issue properly inspected to determine whether anything was disconnected, damaged, or missed during the repair. The report states that a pre-inspection and post-inspection were performed, but these warning lights and the A/C issue should have been caught before the vehicle was released. I felt rushed to pick the vehicle up before it was fully checked. I am bringing it back tomorrow and I hope these concerns are fully diagnosed and resolved with clear communication on what is found and how it will be corrected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Jessica, the representative who was assigned to my case was excellent. However when I picked up my vehicle, the repair was not seamlessly done. When I inquired, I was told after market parts were used because this is what was paid for by Geico. Even if this were the case, the technician doing the installation should have realized that it wasn’t lining up properly. In order to resolve this, Jessica advised me that she would reorder the part on Monday and when it becomes available, I’ll be notified. I will contact Geico this weekend.
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
Repairs were not seamlessly done.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent!
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Smooth!
Customer Service - 5.0/5.0 -
Allie was great
Returned Clean
My Experience - 5.0/5.0 -
Overall experience was great and my truck looks like new again, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for repairing my car, I am very happy with the results. It was done faster than what I expected. Thanks again to Allie, for everything, she’s the best! Thank you all very much
My Experience - 5.0/5.0 -
Me encantó el servicio y me arreglaron mi vehículo rápido son muy eficiente muchas gracias buen trabajo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work