Ferman Collision of Lutz
In operation 9 years.
We are driven in customer Excellence , Free estimates , Walk ins welcome.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 11:00 am |
My Experience - 5.0/5.0 -
Great, stress-free, easy process with good communication also - much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I have only had the car for a day, but the paint looks like new
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Tereasa was wonderful. She kept me informed about everything they did to my vehicle. I wish more business people were like her. Oh yes the team that was working with her were great as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My experience was awesome and Tereasa was the best
Returned Clean
My Experience - 5.0/5.0 -
The car looked fantastic, excellent workmanship. Patty in the office was nice, Nicki kept me informed. Would recommend to others!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I absolutely loved Ferman! They kept my to date on repairs and personify the example of what customer service should be. They were amazing and super friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scott was great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
By far the best collision center I've dealt with, and the best insurance repair I have had to experience. Every member should be proud of themselves.
Likely to Recommend - 0.5/5.0 -
I WOULD NEVER RECOMMEND THE SHOP BASED ON THEIR LACK OF UPDATES AS TO STATUS AND HOW LONG IT TOOK TO BE REPAIRED. I WOULD HOPE USAA WOULD NO LONGER RECOMMEND THIS SHOP!
Repair Quality - 0.5/5.0 -
Don't know as we had to leave town before our repairs were completed
Customer Service - 0.5/5.0 -
They did not keep me informed as to status of repair which took 2 months. It almost delayed us in leaving town until I was able to get a friend to accept our car.
My Experience - 5.0/5.0 -
Efficient and thorough