Ferman Collision of Lutz
In operation 9 years.
We are driven in customer Excellence , Free estimates , Walk ins welcome.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 11:00 am |
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional operation.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I explained it clearly to Kieth I think was his name.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a very good job on the repair. They kept me informed about the whole process, great communication!
My Experience - 5.0/5.0 -
I am very happy about the way everything went with the repairs Of my vehicle. Everybody that I came in contact with, were very Kind and Helpful.
My Experience - 0.0/5.0 -
It was supposed to be a six day job, it took almost 3 weeks. One of my wheels is now chipped from the alignment, the door still grinds when you open it, it looks like they painted the car with the hood open because the entire engine bay is covered in paint dust, etc
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.5/5.0 -
Rarely did I get a call back, many times I had to call back myself
Returned Clean
My Experience - 0.0/5.0 -
Paint is peeling from where vehicle was repaired. Can't receive a call back.
My Experience - 5.0/5.0 -
Everyone was very professional and courteous. The facility was immaculate. Very very satisfied.
My Experience - 5.0/5.0 -
I appreciate the way you kept in constant contact to let me know the progress. You made a stressful event very stress free. Thank you!
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
Teresa was nice but you had my car for a week before I got an update. Then I was told on Monday it would be ready on Tuesday. It wasn't ready until Friday. When we picked it up there were still several things that had to be repaired before we could leave.
Customer Service - 1.5/5.0 -
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