Ferman Collision of Lutz
In operation 9 years.
We are driven in customer Excellence , Free estimates , Walk ins welcome.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 11:00 am |
My Experience - 5.0/5.0 -
Thanks for the well done job in my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My little Hyundai Accent looks perfect! There was so much work needed and it was all done in a very timely manner and precision. The body and paint crew obviously know their job well and rightfully take pride in creating an excellent result. Thanks also to Miranda who kept me updated daily. I've been driving for 45 years so there have been several opportunities to have a car in for repairs. Even the best body shop I've worked with before (Crystal Collision in Minneapolis) left me waiting and wondering and having to follow up. Your service has been exceptional. Thank you.
My Experience - 5.0/5.0 -
Every associate was friendly and efficient .
My Experience - 5.0/5.0 -
Everyone was great, got updates frequently. I highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My rear left turn signal started to fail, worked fine, and then burned out completely immediately after I picked up my car. We replaced the bulb about a year ago so I'm concerned there's an issue with the wiring after the bumper was repaired. Other than that, the car is great.
My Experience - 5.0/5.0 -
Friendly staff very professional. Very happy with the end product
Likely to Recommend - 5.0/5.0 -
Shop was great! Claims adjuster was not.
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
I was happy with the customer service but they told me they were replacing the front bumper because the clips were broken or glued. So when I pick it up they didn't replace it they just repaired over the flu. When we drove it one day everything moved! It's not fixed as of yet! The people were very nice and I would recommend them as long as they make this right
My Experience - 0.0/5.0 -
I had to connect my headlamp assembly the next morning, it was left unplugged. Also, the battery died the next day and had a hard start when I picked it up. Upon calling, the adviser told me that they had to charge it before they pulled the car out., and that I should look into replacing it. I would have expected that to have been mentioned when I picked up the car so I could fix it, not the next morning when the battery is already dead. I had higher hopes for a job I from a brand new body shop.
My Experience - 5.0/5.0 -
Great job. Perhaps could have been done faster
My Experience - 5.0/5.0 -
The team at Ferman was awesome and very informative