Ferman Collision of Lutz
In operation 9 years.
We are driven in customer Excellence , Free estimates , Walk ins welcome.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 11:00 am |
My Experience - 5.0/5.0 -
The Collision experts did an excellent job on the lift gate. The paint was an exact match with all the “sparkle “ on this model. I am very satisfied and applaud all the members of the team including the document staff
Likely to Recommend - 5.0/5.0 -
Just for their expertise…the car looks perfect
Repair Quality - 5.0/5.0 -
Good repair and very fine paint match.
Customer Service - 5.0/5.0 -
The desk folks were very knowledgeable and the repair manager (Wally) was very kind and concerned about my satisfaction.
Returned Clean
My Experience - 0.0/5.0 -
Nothing you could have done. My car was not fixed.
My Experience - 5.0/5.0 -
Excellent service, especially the ladies at the desk in front.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service Tim
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so friendly and nice and went out of there to try and order a back ordered grill!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This company does a great job! They’re very responsive the answer the phone. The only delay was the order in parts which they had no control over, but even though they were delayed, they kept me posted every step of the way on where the parts were. thanks again for great work.
Customer Service - 5.0/5.0 -
Very responsive
Likely to Recommend - 5.0/5.0 -
I would recommend Ferman's Body shop to everyone! they have my highest satisfaction
Repair Quality - 5.0/5.0 -
This body shop is fantastic! I have used this facility before and they have always provided superior service!
Customer Service - 5.0/5.0 -
I have never been disappointed with the service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We will never go anywhere for car repairs except Ferman! Service extraordinary. Katie and Ida are so friendly and competent!
Customer Service - 5.0/5.0 -
Extraordinary customer service! Katie and ida were on top of everything and very competent and friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Repair OK Too many lies. It doesn’t know how to listen to customer first I love ferman dealership but never gonna go back to collision center again and I never gonna recommend it for anybody thank you
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absoulutiely !!
Repair Quality - 5.0/5.0 -
The technician who served me Katie and her assistant has been extremely helpful and wonderful. Excellent Customer Service.
Customer Service - 5.0/5.0 -
Spendid !!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Their work is great and they communicate the steps of repair very well.
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
My Experience - 5.0/5.0 -
This is my second time using your collision center. I was satisfied each time with the high quality work and professionalism! My car was ready sooner than expected. I would recommend you to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, friendly, and timely!
Customer Service - 5.0/5.0 -
Kept me informed and very friendly and accommodating
Likely to Recommend - 5.0/5.0 -
This is my second time at Ferman Collison Center always a positive experience.
Repair Quality - 5.0/5.0 -
From the moment you walk in to shop everyone very cordial. . Repairs looked great. Glad to see Ferman matched paint exact.
Customer Service - 5.0/5.0 -
Cordial, paperwork complete and ready for signature.
Likely to Recommend - 5.0/5.0 -
Have you used the Collision center on several locations unfortunately every time in super
Repair Quality - 5.0/5.0 -
The car looks great everyone that has super job taking care of us. Thank you, Ferman Collision.