Fifth Dimension Collision Repair - Urbana Cr#95

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very happy with the communication, the quality of work, and I was shocked to get my vehicle back and the inside was fully detailed. That was a nice surprise!

Customer Service - 5.0/5.0 -

Everyone was very friendly

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were honest, prompt, and did extra things like give me a ride when I was in a pinch.

Customer Service - 5.0/5.0 -

The customer service sets this place apart.

Returned Clean

My Experience - 5.0/5.0 -

Car looks good as new. Nice job on premium paint.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for the great job!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a very nice job

Customer Service - 5.0/5.0 -

Mindy was excellent

Returned Clean

My Experience - 5.0/5.0 -

I was overly satisfied with the work at Fifth Dimension. They kept me informed on the progress and I couldn’t recommend a better collision repair. I HIGHLY RECOMMEND Fifth Dimension and give them an A++++++++!

Likely to Recommend - 5.0/5.0 -

I have spoke to so many people about how happy I was with this dimension and I suggested if they ever need Car Repair they need to go there and talk to Brian

Repair Quality - 5.0/5.0 -

The quality of the repair was excellent!!!

Customer Service - 5.0/5.0 -

Customer service was there to answer all my questions and kept me informed by text of the progress on my car

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I am very pleased with the work done on my vehicle and they kept me informed as progress was being made.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am very pleased with the repairs on my car after my accident. Would highly recommend Fifth Dimension.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Absolutely fantastic experience with this repair shop! After a hit-and-run left my car looking worse for wear, they worked their magic and restored it to like-new condition. The paint job is flawless and looks brand new—couldn't be happier with the results. The team was professional, timely, and made sure every detail was perfect. Highly recommend them for anyone needing top-notch auto repairs!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Absolutely fantastic experience with this repair shop! After a hit-and-run left my car looking worse for wear, they worked their magic and restored it to like-new condition. The paint job is flawless and looks brand new—couldn't be happier with the results. The team was professional, timely, and made sure every detail was perfect. Highly recommend them for anyone needing top-notch auto repairs!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

100%

Repair Quality - 5.0/5.0 -

Very honest people, and did an amazing job

Customer Service - 5.0/5.0 -

Very honest people and did a very good job

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied with quality of their work and staff is awesome! Took time to explain things which is very much appreciated.

Customer Service - 5.0/5.0 -

I appreciated how they kept you up to date with progress and took time to call as well.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Two of my Family members has had their vehicle serviced with them.

Repair Quality - 4.5/5.0 -

Friendly and helpful staff from day one, responsive to inquiries. Emphasised clear explanations of repairs, Brian and the lady at the reception both understood me clearly despite the language barrier. They put customer first. I ran into a problem after vehicle was completed but they prioritized the issue immediately. I highly recommend them for any vehicles collision repairs etc…,

Customer Service - 4.5/5.0 -

Friendly and helpful staff from day one, responsive to inquiries. Emphasised clear explanations of repairs, Brian and the lady at the reception both understood me clearly despite the language barrier. They put customer first. I ran into a problem after vehicle was completed but they prioritized the issue immediately. I highly recommend them for any vehicles collision repairs etc…, Thank you Brian!!

Returned Clean

Likely to Recommend - 5.0/5.0 -

I’ll tell everyone about this place.

Repair Quality - 5.0/5.0 -

This is the best collision repair and body shop I’ve ever been to. From initial quote months ago, to office staff, to people who worked on my car. The information and help they ALL provided along the way was incredibly helpful, kind, informative, and I couldn’t be more impressed and thankful for each person at this shop.

Customer Service - 5.0/5.0 -

See previous comment. But by far one of the best customer service experiences in any category (not just car repair). Absolutely one of the best. Very very impressed - every single person there.

Returned Clean

Likely to Recommend - 5.0/5.0 -

They did a great job

Repair Quality - 5.0/5.0 -

Fifth dimension was great!! Kept me updated throughout the process and did a great repair job. Even cleaned my car for me!! Very satisfied!!

Customer Service - 5.0/5.0 -

Kept me updated routinely

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very friendly staff, very fast turn around and did an outstanding job on my repair! Very satisfied