Fifth Dimension Collision Repair - Urbana Cr#95

5.0 (523reviews)
99%
806 East Perkins Road,  Urbana,  IL  61802

In operation 19 years, 8 years at this location.

With three locations in East Central Illinois, Fifth Dimension Collision Repair has proudly served our communities with expert auto collision repair services since 2007. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Champaign, Mahomet, and Urbana. At Fifth Dimension Collision Repair, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (523)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The folks at 5th Dimension Collision were by far the best shop I dealt with to have the rear bumper on my 2016 VW Sportswagon repaired. The folks at the front desk upon arrival were very friendly. I only waited maybe 10 minutes and spoke with Brian.... who handled my initial estimate. Brian was totally professional. Showed me the estimate, while we were looking at my damaged car. He gave me various options on what could and could not be done, which definitely had a BIG impact on the cost of the repair. He was totally professional and clearly knew his repair work. The two other shops I went to were not very informative. Pretty much handed me an estimate sheet with little or no additional information Brian answered all my questions with detailed answers. All of which made clear sense. I have some experience with auto repair (not sooo much collision repair) but enough to understand Brian's answers. To be clear, the options Brian suggested varied the cost of the repair from close to $4000 to $2500. After some discussion with Brian, we agreed that the repair at the $2500 level was the best option for me based on very logical factors (age of the vehicle, type of damage, materials and labor costs) We discussed time frame for the repair, parts ordering etc. I took my VW in on Wednesday night (dropped it off after hours) They completed all the agreed repairs by 3pm on Friday. It looked brand new... excellent workmanship. AND... my car has NEVER been cleaner almost since it was new just driven off the lot. The "detailing" work was amazing. To summarize my experience with 5th Dimension Collision Repair: Great customer service (from EVERYONE) Expert professional workmanship Fair pricing Totally awesome detailing work on my car!

My Experience

Having my car in the shop started out as such a frustrating experience, but everyone at Fifth Dimension was so kind and communicative, and I really feel like they saved my car!

Likely to Recommend

more like 100

Repair Quality

Best of the best

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car repaired on time and slightly under estimate.car also washed

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend this company to my friends. In fact, I already have.

Repair Quality

I was very pleased with the quality of work they did.

Customer Service

Staff was very friendly and put me at ease.

Returned Clean

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My Experience

Everyone was kind and friendly. I came in unexpectedly and was taken care of fast. I couldn't be happier. Being in a wheelchair and only having one vehicle really has its limitations, so dealing with people who understand the inconvenience of no transportation is a blessing.

Likely to Recommend

Repair Quality

Great service. My car looks great on the outside and they vacuumed the inside too. Everything was done in quickly as well.

Customer Service

Excellent job guys

Returned Clean

Likely to Recommend

Go to auto repair/ collision shop!

Repair Quality

The whole team was absolutely amazing I would highly recommend! Great work absolute pleasure working with them and they will go to back for you with every step of the process! Love the whole crew! Brian, Mindy and Lexi need a raise! Thank y’all so much!!

Customer Service

Returned Clean

Likely to Recommend

I already have recommended them

Repair Quality

Customer Service

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Repair Quality

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Returned Clean

My Experience

You guys did a great job with the repair and an outstanding job cleaning it no complaints here :)

Likely to Recommend

Repair Quality

Looks like there were some wet sanding marks left in the paint

Customer Service

Wet sanding marks left in the paint

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Very helpful

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Repair Quality

Customer Service

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Likely to Recommend

Excellent service & results!

Repair Quality

Their staff really understands customer satisfaction.

Customer Service

I am pleased with the service results.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Any chance I have-I am sending folks to you.

Repair Quality

From the moment I walked in to when my vehicle was finished-everything was top tier.

Customer Service

5th Dimension kept in contact with phone calls and emails. They were also very careful to let me know that some things potentially can take more time.

Returned Clean