Five Star Auto Body
In operation 82 years.
Five Star Auto Body has been family owned and operated since 1944. Located in Lancaster, CA, in the Antelope Valley, our state-of-the-art auto body repair and collision shop is conveniently located directly across from the Metrolink Station on Sierra Hwy between Lancaster Blvd. and Ave. J. We accept all types of automobile insurance, and we are the preferred shop for most of the major companies. Five Star Auto Body is the only Auto Body Shop in Lancaster and the Antelope Valley that is ASE Blue Seal Certified, the highest level of certification awarded to a repair facility by Automotive Service Excellence (ASE). Our highly trained collision center technicians will make sure the job is done right the first time and that your repair will last. In fact, our body work is guaranteed for life, (see us in store for more details). Please visit us for a free estimate, 8-5pm, M-F!
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- Discover Card
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- Cash
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- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I'm still waiting for final completion of service at which time my option might change
Repair Quality - 4.5/5.0 -
Vehicle work not completed in full.
Customer Service - 4.5/5.0 -
In general Friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommended!
Repair Quality - 5.0/5.0 -
Five Star Autobody & Paint is the most highly recommended , honest , affordable ,and caring Autobody shop that gives you a friendly, family environment. Rich,Patty,and Renee, along with the wonderful receptionist! My true rating is 5 stars!
Customer Service - 5.0/5.0 -
Great job on my Challenger!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional staff! Truck looks good as new! Job well done!
Likely to Recommend - 4.0/5.0 -
I would let them know make sure your car get cleaned up after.
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Customer service was great when I first dropped off my Durango. I was told it would be done in 3 days. A tall man came out and said we will have your car all detail and taken care for you. I call on the 3rd days (afternoon) asked if it was done. Patty told me she didn’t call you ? Not sure who she meant as she. Patty continues to tell me it was getting ready for detail I’ll call you back. Then she calls me back and says they might have to keep a few more days it’s just getting out of paint and due to the hatch issue. Patty told me she would get back to me in the morning after speaking to the guys. The morning can and gone nothing. I called to check and she said yeah we need it until Monday, it will be done. Finally got a call Monday afternoon it was ready. Arrived about 4:50. Went into the office signed a paper that we were picking it up. They called a guy up to bring my car to us. He pulls up and says have a good night. No one had the time to came out to go over the repairs with us. My husband and I walked around the car to make sure everything was taken care of before we left, to find over spray on spots of the car that should not have had spray or was not taped off correctly. The car was never wash/detailed. My husband goes into the office, ask for someone to come out so we can talk to them regarding this. Patty calls Renee out. Nice guy. We show him our concern, he was shocked himself wondering what happened. Over spray onto the black rubber guard on the bumper and a few cuts into that same rubber guard. He told us we could leave it or he would order the piece and then once it comes in he would calls us. We will wait to heard from Renee regarding the new black rubber guard for the top of the bumper.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was my first time using a body shop so did not realize the text updates were not always up to date and had returned my rental already expecting the car to be ready. Was close but Rosemary, Patty, and the whole tech team managed to get everything ready before close of business for me. Work was excellent as well, can't even tell it had been dinged. Kudos to the whole team all around!
My Experience - 5.0/5.0 -
I am satisfied. I have not yet made sure it does not leak water. But I hear no air leakage. And everything appears to fit right.
My Experience - 5.0/5.0 -
Thank you so much my car looks like when I first brought it .
My Experience - 5.0/5.0 -
thank you for your fast and quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I feel like I’m in a brand new car. The damages that were present, you can’t even ever tell there was any. I appreciate your whole team who always assured me of any details I needed to know and everyone was very helpful. Thank you and I know where to go for any future repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I’ve had my car back 4 days today and so far so good. Everything is running looking good even a bit better than before. I appreciate all your company’s help with my repairs and getting my car back to itself after my accident. I will definitely come back for any future needs as well as recommend to family and friends.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent and timely service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Amazing work .very happy
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smooth.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Patty Grider was great to work with. Car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Car wasn’t clean A lot dust in the back My car is shaking and it wasn’t doing it before Maybe be something wrong with the engine
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
My car wasn’t checked correctly and it’s acting weird I believe five star should check the cars involved in accident on a multiple check point so they can repair the cars according with their needs
Customer Service - 0.5/5.0 -
No accurate information on the car repair