Five Star Autobody Inc.

5.0 (168reviews)
100%
3019 NE 68th St,  Vancouver,  WA  98665

In operation 16 years.

Five Star Auto Body is a business built on the promise of ensuring an excellent customer experience. We are the best in the industry when it comes to reliable repairs, affordable pricing, and particular attention to the customer experience. Nearly all of our business is referral-based – no reliance on contracts, ads, or insurance companies – and as such we are committed to forging ongoing, trusting relationships with our customers. We hold the customer’s best interests as our own, so let us help you during the auto repair process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
Jeep
Kia
Ram

Reviews (168)

Likely to Recommend

I will recommend to everyone.

Repair Quality

Great service from start to finish

Customer Service

Friendly and provided extra effort, including arranging a rental car

Likely to Recommend

Repair Quality

Customer Service

They took 10 dollars off due to being 10 short in cash instead of running my card for 10 dollars.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair is impeccable! All details beautifully repaired!

Repair Quality

Love the work done on my car, but wish I’d been consulted about need for wheel lock etc. rather than finding my console and glove box in disarray when I got my car back. Otherwise thank you for the attention to detail and excellent repair work completed. The process was painless for me other than the hour needed after the repair to find anything, get settings re-set etc.

Customer Service

Communication about time frame was good, financing handled without a hassle, thank you!

Likely to Recommend

Repair Quality

Five Star was very easy to work with. They got my vehicle in right away, did the work within the time frame they indicated. The job was complete and done perfectly. We are very pleased!

Customer Service

Brandon was great to work with .. he kept us in the loop.

Likely to Recommend

Repair Quality

They were kind and efficient.

Customer Service

Amazing!

Likely to Recommend

Repair Quality

Friendly staff, great communication, excellent work and very clean

Customer Service

Likely to Recommend

Overall amazing customer service.

Repair Quality

Very happy with the repairs.

Customer Service

Everyone was friendly.

Likely to Recommend

Repair Quality

My car is beautiful. Thank you

Customer Service

Courtesy was great

Likely to Recommend

Repair Quality

Customer Service

The staff checked in with me regularly regarding the status of my repair, and was always friendly and professional.

Likely to Recommend

Repair Quality

Wonderful job and fantastic customer service! Very pleased and will return if I have any body work needed in the future.

Customer Service

Likely to Recommend

I highly recommend having your vehicle repaired here.

Repair Quality

Fantastic and friendly customer service. The repairs on my car were quick and my car looks amazing.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Everyone was very nice, responsive and accommodating.

Likely to Recommend

Great business!!

Repair Quality

So far so good!

Customer Service

Brandon’s was amazing and kind!

Likely to Recommend

Repair Quality

My car was taken care of and the communication was transparent

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Would recommend

Repair Quality

Customer Service

Very accommodating. Mike went out of his way. He gave me a ride to Enterprise when Geico had given me wrong information about the rental car being at at the repair shopshop ready for me. He also came in an hour early. Geico said the shop opened at 9:00 am. It did not open until 10:00

Likely to Recommend

Repair Quality

I would like to start my review off by saying Five Star is absolutely amazing! My Husbands Car was in need of some body work after he had an incident on his way home from work that ended up needing have a claim filed through our Geico Insurance. Our claims Rep Alex who works for Geico had let us know Five Star would be handling our claim and doing the body repairs for my husbands Evo. And let me tell you they did not disappoint! his car had some really good deep dents and scratches on rear passenger side which was located at the rear door and rear fender, also there was noticeable damage on the top of his car. When Five Star got his car in and worked some serious magic on the car she looked so clean absolutely beautiful! to me personally she looked like a whole new car to use, no ugly dents or scratches they made sure to match his unique color of paint that he has on the car. Brandon was the rep who worked with us every step of the way. They kept us informed gave a great time line for the work to be completed, he always made sure to give proper time and focus on any of my questions and or concerns, he was even honest if he didn't have the answer to my question he would be sure to find the answer and get right back to me, which he did he was very prompt no judgment never once became frustrated and or impatient with my 101 questions I had he was always very patient while working through our claim process this is one place I did not find myself concerned with having our car. Brandon was also very kinds and understanding with us when it came time to pay our detectable, for our insurance claim. I mean honestly most places barley communicate with you let alone keep you very well informed. I would recommend anyone who is in need of paint and or body work for any car they may have. Five star went really far and beyond what most companies do for any customer, I also appreciated how honest and trust worthy they had made me feel, I did not feel pressured and or uncomfortable in anyway, this was a company I did not feel like I needed my husband with me while undergoing the work being done. I truly hope Geico Continues to go through Five start for future business because for the first time in history I was happy with the end results customer service open communication and actually felt happy with paying for my car insurance and detectable for work needed on our car. Thank you so much five star for giving my husband and I the same respect and value of our time as customers as you guys who are performing the services your team went above and beyond what many other companies do not do, thank you for showing pride and love for what you do it really does show because again the evo looks stunning! any company who shows that much pride and value deserves high volumes of business.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Brandon was very nice, knowledgeable and professional. The staff was very kind from the moment I walked through the door.