Five Star Collision Center

4.9 (983reviews)
98%
5250 N Riverside Drive,  Fort Worth,  TX  76137

In operation 32 years, 15 years at this location.

Sam Pack's Five Star Ford , Known for it's excellent customer service , Fast , Friendly,Knowledgeable Staff .

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (983)

Likely to Recommend

Repair Quality

Excellent job

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Would definitely recommend

Repair Quality

Looks great.

Customer Service

Wonderful. Ricky and everyone were great. Time delivered as promised.

Likely to Recommend

Repair Quality

Prompt, courteous service with regular progress updates. Finished the job earlier than expected.

Customer Service

Likely to Recommend

I was referred, by my girlfriend who received excellent service

Repair Quality

Scott is the one person to have when a customer wants complete satisfaction

Customer Service

Scott is great!

Returned Clean

Likely to Recommend

Repair Quality

I think 5 star collision did a great repair. However, the Allstate windshield repair was less than satisfactory.

Customer Service

Likely to Recommend

This could be a 10 -- but again, too early to tell regarding the repairs. I've hardly driven the vehicle since I got it back.

Repair Quality

Repair quality seems fine, but I've not driven my vehicle much since I got it back. Too early to tell for sure.

Customer Service

Most everything was great, but I would have liked to have gotten the recalls done (even by the mobile tech) while it was there. I understand that couldn't happen until all repairs were complete, but I think the recalls could have been done after that.

My Experience

Ricky kept in touch through the process and the job was completed a couple days early

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Why wouldn’t I with the level of service I received?

Repair Quality

Work was done on time as promised excellent work

Customer Service

Scott was very professional and courteous enjoyed working with him

Returned Clean

My Experience

Likely to Recommend

I recommended David Cabral and he is using your services

Repair Quality

Great customer service!

Customer Service

Great job and service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job within estimated completion time.

Customer Service

Answered all my questions!

Returned Clean

My Experience

Job completed quickly and completely. Kept me updated as it progressed.

My Experience

This was my second time to use your service in the last two years. Once again I find myself very well pleased with your staff and quality of workmanship. Thanks Carey

Likely to Recommend

Repair Quality

Rick Flanagan is great and my repair to my F150 are really nice

Customer Service

We started out with a little bit of a misunderstanding. We got it taken care of.

Likely to Recommend

My vehicle was cleaner when I picked it up than it was when I dropped it off.

Repair Quality

The 5 Star Ford Collision Center did an excellent job on repairing the rear bumper of my car. I have used them multiple times in the past, and I would not consider using anyone else.

Customer Service

The 5 Star Ford Collision Center did an excellent job on repairing the rear bumper of my car. I have used them multiple times in the past, and I would not consider using anyone else.

Returned Clean

Likely to Recommend

Definitely my Boys have been there.

Repair Quality

So far Hreat!

Customer Service

Very helpful and very professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service