Fix Auto Anaheim

4.8 (5,510reviews)
97%
1331 S. Auto Center Dr.,  Anaheim,  CA  92806
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Shop AssistantSparkles

In operation 43 years, 39 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Anaheim can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Anaheim claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Infiniti
Nissan
Subaru

Reviews (5,510)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, clear communication, and impressive timeliness. Many highlighted that repairs were completed ahead of schedule, with vehicles returned looking brand new. Regular text and phone updates throughout the repair process were frequently appreciated, making customers feel informed and at ease. The friendly, professional, and courteous atmosphere was a recurring theme, with many noting how comfortable and welcomed they felt. A few customers mentioned minor concerns such as cleanliness of returned vehicles, incomplete repairs, or inconsistent communication, reflecting areas customers felt could be improved. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop to friends and family.
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"... process completely stress-free. From start to finish, the staff was professional, friendly, and kept me updated every step of the way. My car looks brand new again ..." Read more
"The customer service should be rated higher than a 10! Absolutely satisfied with the customer service! Not ..." Read more
"... quickly and they kept me updated the whole time. The work was great and the customer service was also excellent." Read more
"My car looks like new. I am beyond happy with the quality of work."
"All the staff is beyond helpful, kind, understanding and professional."
"Job was completed early, one week before estimation"
"... service. We were kept up to date on status often. Vehicle was delivered ahead of schedule." Read more
"The repair was finished in half the time estimated and the job is excellent."
"My car was ready 2weeks before the estimated date. Quick turnaround"
"The car was ready 2 days before it was promised. I was given updates every day on the progress"
"... kept me well-informed every step of the way. They provided timely updates on the repair progress, explained what was being done, and were always available to ..." Read more
"Ive never seen any shops or places that give so many updates and I truly appreciate that you do."
"... The repair for my vehicle was completed quickly and they kept me updated the whole time. The work was great and the customer service was ..." Read more
"Great customer service and ongoing communication. Repairs done on vehicle look fantastic. Thanks Team ..." Read more
"Yes, I received text updates every step of the way! Even a few phone calls to provide status updates, ..." Read more

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The paperwork wasn’t fully completed correctly by your office so I was not invoiced for part of the repair and was threatened with collections before even talking to anyone about clarifying the amount due.

My Experience

The staff was extremely friendly and helpful at each step in the process. Everything went as they said it would go, and my vehicle was ready a day earlier than expected! I thoroughly enjoyed working with Fix Auto Anaheim and would highly recommend them to all. I appreciate the professionalism and the kindness!

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Returned Clean

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Nice work! Follow up is good. Great staff.

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The repair of my car was good.

Customer Service

Customer service people are very helpful and nice

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Returned Clean

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Eric Garibay was outstanding in helping through this. Would have rated higher but the car was delivered dirtier than when I dropped off.

Customer Service

Eric Garibay was remarkable.

My Experience

Repairs were not good, the front right of my bumper is loose. Customer service was great though.

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Excellent! Sophia was amazing! She made feel seen, heard and cared for throughout the whole process! Definitely made this experience easier on me.

Returned Clean

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I would recommend this establishment anytime. The overall experience was great.

Repair Quality

From the start of scheduling an appointment to take my vehicle in it was a great experience. All the staff I interacted with was polite and courteous. They were explained the process and made me feel very comfortable asking questions if I was unsure of something. Their response was always positive and gave me the answers without hesitation. The repair for my vehicle was completed quickly and they kept me updated the whole time. The work was great and the customer service was also excellent.

Customer Service

Like mentioned prior, all staff I interacted with was great. They were all very polite and courteous.

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Amazing customer service from start to finish! Sophia at the front desk was incredibly welcoming, friendly, and helpful throughout the entire process. Ben, the auto technician, was professional, knowledgeable, and took the time to explain everything clearly. They both made the experience smooth, stress free, and enjoyable. It’s hard to find customer service like this these days. I truly appreciate their professionalism and would highly recommend this location to anyone looking for honest, quality service for their car repairs.

Customer Service

My Experience

I am very satisfied with the service. The repair was completed within the estimated time, and the customer service was excellent. The front desk staff was welcoming and professional, and my car was returned clean and in great condition. Overall, it was a great experience.

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Great service! My car was returned very clean, and the service was completed on time as promised. I appreciate the excellent customer service and attention to detail. Thank you!

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Great service! The customer service was very welcoming, my car was returned very clean, and the service was completed on time as promised. Thank you for the excellent experience

Returned Clean

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Great experience and very professional

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Awesome