Fix Auto Brea

4.9 (1,432reviews)
99%
300 N Orange Ave,  Brea,  CA  92821
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Shop AssistantSparkles

In operation 19 years, 8 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/brea.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Tesla

Reviews (1,432)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Brea for exceptional customer service, with staff being described as professional, friendly, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look like new or better than expected. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness is another highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The shop's cleanliness and attention to detail, including washing and detailing vehicles before return, adds to the positive experience. While most feedback is overwhelmingly positive, a few customers mentioned minor issues with paint matching, interior cleanliness after repairs, or communication gaps, but these were generally resolved promptly when brought to the shop's attention.
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"m extremely disappointed with the quality of the repair work done on my car. After picking it up, it was immediately ..." Read more
"Abosolute best service ever. I have been an Insurance Agent for45 years and this is the best service I have ever experienced."
"When I went to go pick up my car, the interior was full of paint dust from when they sanded the bumper. I left the car and when I went back to go pick it ..." Read more
"Fantastic! I'm highly satisfied with the repair quality."
"Finished a day early"
"It was ready a day early"
"The updates to the car were spot on. I received the car one day earlier, which really made my day."
"It was earlier than they initially said it would be ready by 3 days"
"Only thing I wasnt happy about was the two week delay infixing my car but understand the problem with paperwork"
"Amazing correspondence"
"Undoubtedly yes. I never had a moment to guess what was going on. I felt very well informed and updated. I received information and the rest ..." Read more
"Amazing communication throughout the entire process of my repair and appreciate their updates immensely"
"The automatic updates by text were inconsistent with what was happening. Another example of poor or lacking communication."
"The office called me twice. I couldn't receive the call, but the office never called back. After that, I realized I could check updates about ..." Read more

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My Experience

Very responsive. Update the repair status frequently and explained situation. Help to arrange rental pickup and return.

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Excellent repair shop my tesla looks brand new again

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Thanks guys! I appreciate you getting it done so quickly!

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My Experience

Ocean went above and beyond, although my situation was complicated in dealing with insurance and rental companies. Truly had a smooth experience, the entire crew is super helpful.

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I really appreciate the quality of work you do. I also appreciate the great customer service and how fast you were able to repair my car. I got it even sooner than the date you said it would be done. I would highly recommend Fix Auto of Brea!

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They are all very patient. They explain everything clearly, all my questions are answered. Especially Ocean helped me a lot.

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They fixed it

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They fixed it

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I would absolutely recommend Fix Auto Brea to my friends and family. In fact, they were recommended to me by a family friend, and I am so glad they were. From the quality of the repairs to the outstanding customer service, Brad and his team exceeded my expectations. They took the time to save a vehicle that means a great deal to me, kept me informed throughout the process, and treated me with kindness and respect every step of the way. If someone I know needed collision repairs, I would recommend Fix Auto Brea without hesitation

Repair Quality

Brad and the entire team at Fix Auto Brea did an outstanding job bringing my 2008 FJ Cruiser back after an accident. It was very close to being written off, but they took the time and care to repair it, and I truly appreciate everything they did. Brad understood how much this vehicle means to me and went above and beyond throughout the process. There are still a couple of small cosmetic items I plan to address myself, but that does not take away from how grateful I am for the quality of the work and the exceptional customer service I received. I would absolutely recommend Fix Auto Brea

Customer Service

Brad and everyone at Fix Auto Brea provided outstanding customer service from start to finish. They treated me with kindness, professionalism, and genuine care throughout the entire process. Brad understood how much my FJ Cruiser means to me and went above and beyond to help get it back on the road. I never felt like just another customer. I truly appreciate everything he and his team did and would not hesitate to recommend them to anyone.

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My Experience

I had a great experience with Fix Auto Brea! They repaired my Tesla in a timely manner and made the entire process stress-free. They handled everything with my insurance, kept me informed along the way, and made sure everything was taken care of from start to finish. The quality of the work was excellent, and the customer service was outstanding. If I ever need auto body repairs again, I wouldn’t hesitate to come back. Highly recommend!

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