Fix Auto Brea

4.8 (1,501reviews)

98%

(714) 255-9600

300 N Orange Ave, Brea, CA 92821

98%

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300 N Orange Ave
Brea, CA 92821

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About Fix Auto Brea

See Photos

300 N Orange Ave
Brea, CA 92821

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 19 years, 8 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/brea.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,501)

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Rating

1,247 Customers Rated

5 Stars

68.9% Complete

(1034)
4 Stars

9.1% Complete

(136)
3 Stars

1.7% Complete

(25)
2 Stars

1.1% Complete

(16)
1 Star

0.3% Complete

(5)
< 1 Star

2.1% Complete

(31)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as good as new or exceeding expectations. Many highlight the seamless, stress-free process and the team's professionalism and friendliness throughout. Communication stands out as a major strength, with customers appreciating regular text and phone updates that kept them informed at every stage. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of the estimated date. A few customers mentioned areas for improvement directly in their feedback, including occasional delays, inconsistent proactive communication near pickup dates, and isolated quality control concerns such as paint imperfections or parts not installed correctly. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

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Service Quality
Timeliness
Communication

"I couldnt thank everyone from Fix auto at Brea! Amazing customer service! Everyone is very friendly and respectful. They stand behind on everything they ..." Read more

"... cleaned inside out before it was returned to me. Very professional from first to last call made. Excellent work! Thank you for making my car look beautiful again!" Read more

"Fix Auto Brea has exceeded my expectations. Professionals who communicated every step of the way, and explained things clearly. They made getting ..." Read more

"... everything was taken care of from start to finish. The quality of the work was excellent, and the customer service was outstanding. If I ever need auto body repairs ..." Read more

"... picking it up, it was immediately obvious that the newly replaced body part does not match the rest of the vehicles color. The difference is noticeable even in normal lighting, ..." Read more

"... I also appreciate the great customer service and how fast you were able to repair my car. I got it even sooner than the date you said it would be done. I would ..." Read more

"Great service. Delivered 5 days earlier than predicted."

"The repair took 3 weeks longer than we were first told. When we got the car, the new tire had a dangerously ..." Read more

"... Tesla-certified Fix Auto Brea, and what I appreciated most was receiving regular written updates on the repair progress. The customer service and the quality of the repairs ..." Read more

"I'm not sure how to answer this as I was quoted 5 days, but as an over promise, I was told it would only really take 3 days. Overall I waited ..." Read more

"Undoubtedly yes. I never had a moment to guess what was going on. I felt very well informed and updated. I received ..." Read more

"Thank you for everything. Excellent communication. Excellent customer service. Everything was awesome."

"... quality control. To make matters worse, there was no proactive communication about any potential issues with matching the paint. I only discovered the problem upon pickup, ..." Read more

"Amazing communication throughout the entire process of my repair and appreciate their updates immensely"

"I dont know why but I would always have to reach out myself to ask for updates regarding my vehicle. I would appreciate it if they ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication