Fix Auto Brea

4.9 (1,459reviews)
99%
300 N Orange Ave,  Brea,  CA  92821
Bot
Shop AssistantSparkles

In operation 19 years, 8 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/brea.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Tesla

Reviews (1,459)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Brea for its outstanding service quality, clear communication, and timely repairs. Many highlight that their vehicles were returned in like-new condition, with repairs often completed ahead of schedule. The team is frequently commended for being professional, friendly, and accommodating throughout the entire process. Regular text and phone updates kept customers well-informed at every stage of their repair. A few customers noted minor concerns, including unexpected delays, interior cleanliness upon vehicle return, and isolated quality issues such as paint imperfections or unfinished work - all shared directly from customer feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend Fix Auto Brea.
Select to learn more
"Great service. Delivered 5 days earlier than predicted."
"... service and how fast you were able to repair my car. I got it even sooner than the date you said it would be done. I would highly recommend Fix Auto of Brea!" Read more
"Only thing I wasnt happy about was the two week delay infixing my car but understand the problem with paperwork"
"I'm not sure how to answer this as I was quoted 5 days, but as an over promise, I was told it would only really take 3 days. Overall I waited 7 days. It was a bit inconvenient ..." Read more
"My car was ready ahead of promised time"
"Undoubtedly yes. I never had a moment to guess what was going on. I felt very well informed and updated. I received information and the rest ..." Read more
"Fix Auto Brea has exceeded my expectations. Professionals who communicated every step of the way, and explained things clearly. They made getting your car fixed less of a hassle ..." Read more
"... quality control. To make matters worse, there was no proactive communication about any potential issues with matching the paint. I only discovered the problem upon pickup, which ..." Read more
"Thank you for everything. Excellent communication. Excellent customer service. Everything was awesome."
"Great repair work done. Only minor issue was not letting me know prior to pick-up date that final insurance payment hadnt been received. Could have taken care of that earlier."

My Experience

Everyone was knowledgeable, attentive, and friendly.

My Experience

Carlos and the team did an amazing job. I am beyond happy with the way my car looks. Especially the incredible paint job that was done. Color matching was beyond perfect.

Likely to Recommend

Fix Auto Brea has already worked on my car, my wife’s car, my sons car and my moms car. Incredible work.

Repair Quality

Carlos and the team, including Brad were wonderful. They did a fantastic job on my car. I’m so happy with the final results. Amazing work!

Customer Service

Carlos and Ocean (sp?) were so so helpful. Explained everything and made sure I understood all that was going to be done to my car. Excellent service!!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Awesome work! My car looks new again now. Communication was smooth and effective. The auto shop handles my repair with insurance company. Took about 3-4 weeks.

Customer Service

Great customer service

Returned Clean

My Experience

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I picked up the car 2 days ago and the repair seems good everything seems to work fine. My disappointment comes from several things. I requested that they order all parts needed in advance so they could start the repair immediately to reduce the time to complete the repair. They wouldn't do this. As a result the repair a known part was on back order and extended the completed time by 3 days. When I called the day before the quoted delivery I was informed about the back order issue. Had the delay occurred because a unknown part was ot available i could understand the delay. When I picked up the car and pay the deductible I was advised there would be a 3% sure charge when charging it on Amex. Since this is a very small amount on a $8,000 job which I was not aware of i was upset. I was compesated for this so no problem. I feel like this is a cost of doing businesses just as the cost associated with your payment terms with the Insurance company. I am happy with the repair the car looks very good the manager did all he could to satisfy me.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

oops made a mistake, meant to say that yes, the experience with fixAuto was wonderful! Sorry about that!

Likely to Recommend

Repair Quality

Great service. Delivered 5 days earlier than predicted.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The communication was efficient, car was done ahead of schedule and the quality of the work was great.

My Experience

Fantastic service and quality work. Faster repair time then expected!

My Experience

Thanks so much. Very good service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I came in to replace my cars catalytic converter because a sister company installed the incorrect one after my original was stolen. I found out that the sister company installed the wrong CAT after a failed smog check. Staff were very courteous and having a lift to the shop was very convenient. Everything was smooth sailing between them and my insurance and I was able to get my car back within a week. And it passed the smog check. Woohoo! I highly recommend.

Customer Service

Returned Clean