Fix Auto - Buena Park

4.8 (5,611reviews)
97%
6830 Stanton Ave.,  Buena Park,  CA  90621
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Shop AssistantSparkles

In operation 29 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Buena Park can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Buena Park claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,611)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication stands out as a major strength, with daily text and email updates keeping customers well-informed throughout the repair process. Timeliness is frequently highlighted, as vehicles were often completed ahead of schedule. Customers also appreciate the cleanliness of returned vehicles, friendly and knowledgeable staff, and the convenience of on-site rental car coordination. A few customers noted areas for improvement, including occasional delays, inconsistent update accuracy, and isolated concerns about incomplete repairs or unexpected charges, as mentioned directly in their feedback.
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"The repair quality is excellent, and the staff was very professional and friendly. Highly satisfied!"
"Great work, excellent service! we are repeat customers and this is our preferred repair shop."
"Repair quality was top notch! Taken care of and properly repaired. Thank you!"
"You guys did such an amazing job! My bumper looks great. Definitely my go to place for any repairs needed. ..." Read more
"The quality of work was very good. I cant even tell where the damage was. Look amazing like band new."
"... looks brand new as if nothing had even happened. The turnaround was supposed to be one week, but they got it done in a couple days, just in time for the weekend. If you have AAA, do ..." Read more
"Its unusual to have my car back on time. That has to be the best part of the service"
"Todays early!!!!"
"Car was done faster than expected…"
"Im satisfied with the finish job except it took a month to fixed a not so minor damage when I went to another body shop that said 2 weeks ..." Read more
"Your work is exceptional, the line of communication about my vehicle's progress was unparalleled compared to other body shops that I have delt with. ..." Read more
"I received email update every day from the beginning to the end"
"I love the service, especially the communication that kept me informed each step of the way as far as what had taken place with the service. ..." Read more
"... me or anything. Basically here's your key get out. Very poor communication on their part. And I've brought two cars three different times. ..." Read more
"The only reason it wasnt a 10 is because the texts I received were not always accurate."

My Experience

Thank you Rosa. I really appreciate all your help throughout this process.

My Experience

I. Think this is my 13-14th repair. Over a good 12+ years. Jimmy and Lupe always rock!!!

My Experience

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Repair Quality

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My Experience

Excellent work and Mike kept us updated all the time. Thank you very much.

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My Experience

I have done multiple repairs at this shop and I am very satisfied with the repairs and Rosa’s customer service.

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Repair Quality

Mike was awesome!.. he went above and beyond with my service!.. he was clear on everything I needed to know and quick with questions. Glad he was incharge of my car. I will definitely bring my cars back to Buena Park Fix Auto again. Thanks again for everything.

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Customer Service

My Experience

Rosa was great! She kept me updated through the whole process. Overall a good experience.

My Experience

10/10 recommend this place. Matt was extremely helpful and responsive since day 1. The team at Fix Auto made sure that my car looked good as new and it did. You won't regret coming here!

Likely to Recommend

Repair Quality

Highly satisfied with the results of my truck repair. The team ensured they took care of every detail and even ordered parts that were needed after their initial evaluation. They are detailed and I am very satisfied with the way my truck looks. They made it look brand new after an accident!

Customer Service

Returned Clean

Likely to Recommend

100% will recommend to others

Repair Quality

10/10

Customer Service

Great customer service

Returned Clean

My Experience

The whole process was very professional and Lupe was friendly and attentive to my questions.

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Repair Quality

Customer Service

Lupe was very attentive.

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Returned Clean

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Repair Quality

Repair looks terrific and functions as expected.

Customer Service

Mike was very courteous and kept me informed on the progress of the repair.

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Repair Quality

Thank you for the prompt inspection, advisement of the estimated costs and more importantly completion of the repairs

Customer Service

My Experience

The bumper isn’t fixed properly. The paint is wrinkly and bubbling. I am waiting for a response from the shop.

Likely to Recommend

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Customer Service

My Experience

Good job and appreciated the service

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Repair Quality

Good service overall

Customer Service

Returned Clean

My Experience

Rosa is absolutely incredible her empathy toward us was great. She was very informative and she communicated everything I needed to know. By far the best experience through hard times. Taking my car back for future work.