Fix Auto Burbank

4.9 (2,443reviews)
99%
120 E Verdugo Ave,  Burbank,  CA  91502
Bot
Shop AssistantSparkles

In operation 51 years, 31 years at this location.

Fix Auto Burbank is a family owned auto collision repair business that has been serving the city of Burbank and surrounding communities for over 40 years. Our promise is to give our customers high quality repairs and legendary service. We provide modernized methods of communication throughout the repair process including text and email messaging. We have repaired thousands and thousands of vehicles over the years and we do it with our customers safety in mind. All repairs are completed to manufactures specified repair procedures with the use of top industry products and materials. At Fix Auto Burbank no repair is to minor or to great for us to handle, with certified technicians we will repair your vehicle correct the first time and give you a lifetime warranty with it.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,443)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and impressive timeliness. Many highlight that repairs were completed ahead of schedule, often days or even a week earlier than estimated, reflecting exceptional efficiency. The quality of repairs is frequently described as flawless, with vehicles returned looking brand new. Staff are widely commended for being friendly, knowledgeable, professional, and genuinely caring. Customers also appreciate the seamless handling of insurance matters and rental car arrangements. The shop earns high marks for cleanliness, with vehicles often returned washed and detailed. A few customers noted minor areas such as interior cleanliness and occasional delays due to parts availability, but these were handled with transparency and communication. Overall, the shop enjoys strong loyalty, with many customers returning repeatedly and enthusiastically recommending it to friends and family.
Select to learn more
"... pride in their work and care about their customers. Fast turnaround, top-tier craftsmanship, and just genuinely great people. If youre looking for an auto shop you can trust to ..." Read more
"... went above and beyond helping with the rental car. The body work is amazing. All around great experience." Read more
"Repair was done perfectly & professionally. As if nothing happened. Just like new. When i took it back, it washed and ..." Read more
"They are very professional, quick and honest service, work was done very clean."
"Fix Auto did a perfect job on my 2017 Fusion Sport. What's more, their service was polite, friendly, ..." Read more
"... thoroughly, took care of of all the insurance matters, and got the work done sooner than expected" Read more
"Super happy with the results! Looks brand new and took less than a week"
"... years. They've always been wonderful, and prompt. I got my car back a week earlier than expected. Everyone is friendly, kind and helpful." Read more
"The work was finished very quickly and my car looks and drives as good as new."
"... pretty much brand new! Fix Auto was easy to work with, communicated frequently with me to let me know the status of my vehicle and the ETA it should be fixed!" Read more
"I got text messages to keep me very informed about all steps of the process"
"Your staff is fantastic. They explained everything thoroughly, took care of of all the insurance matters, and got the work done sooner than expected"
"... above and beyond to work with me on my car repair. I was very much involved in all the steps as my car was taken in, inspected, and repaired. With this communication ..." Read more
"They were knowledgeable & communicated with me constantly"

Likely to Recommend

I tell everyone

Repair Quality

Everyone at Fix is so kind and honestly goes above and beyond in every way. Communication, efficiency, timing. Always SPOT ON.

Customer Service

Love everyone especially Lauren and Edward

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My experience with Fix Auto in Burbank was excellent. The staff were amazingly helpful from the first phone call to getting my car fixed and back on the road in a very timely manner. Everyone was very professional and courteous. I would highly recommend this place to anyone.

Likely to Recommend

Yes, I already have. Told my friends and family how good they were and how satisfied I was with the work you’ve done thank you.

Repair Quality

They did an excellent job on my car. You can’t even tell it was in an accident and I really appreciate them. They did an excellent job on my car. And everybody who helped me was very kind and understanding. I really appreciate all that help me.

Customer Service

Customer service was awesome thank you for being so kind and nice and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was professional and friendly. Their work is top shelf and my car was repaired sooner than promised. I highly recommend them for any of your body work. You will not be disappointed!!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They did a wonderful job!

Repair Quality

Very helpful group! D they were quick and got our car looking good again

Customer Service

Everyone that I came in contact with was very helpful and knowledgeable

Returned Clean

Likely to Recommend

Repair Quality

Amazing work will recommend!

Customer Service

Likely to Recommend

Repair Quality

Repair was very effective for significant damage and done in a timely manner with good communication for any additional steps needed in process.

Customer Service

Customer service was very good and friendly

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great

Likely to Recommend

Repair Quality

Repair was done perfectly & professionally. As if nothing happened. Just like new. When i took it back, it washed and waxed. Very nice, didn’t have to wash again.

Customer Service

Customer service was great. Straight to the point. Gave me clear cut instructions & information as to what to expect.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They are like family very good experience

Customer Service

So happy find this place

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Fix auto was so easy to work with. They communicated clearly and walked me through every step of the process. Car repairs look great!

Customer Service

Awesome team!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great customer service, very professional, nice and patient and I am so glad that I found my favorite repair shop for my future repairs. 😀

Repair Quality

I really want to thank Edward & Lauren. They were very professional, helpful, patient, nice and took care of all of my concerns & paperwork and did a great job on my car.

Customer Service

They were all very nice, helpful and professional. I will definitely recommend this repair shop to my friends & family. Outstanding!!! Outstanding!!!