Fix Auto Burbank

4.9 (2,424reviews)
99%
120 E Verdugo Ave,  Burbank,  CA  91502
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Shop AssistantSparkles

In operation 51 years, 31 years at this location.

Fix Auto Burbank is a family owned auto collision repair business that has been serving the city of Burbank and surrounding communities for over 40 years. Our promise is to give our customers high quality repairs and legendary service. We provide modernized methods of communication throughout the repair process including text and email messaging. We have repaired thousands and thousands of vehicles over the years and we do it with our customers safety in mind. All repairs are completed to manufactures specified repair procedures with the use of top industry products and materials. At Fix Auto Burbank no repair is to minor or to great for us to handle, with certified technicians we will repair your vehicle correct the first time and give you a lifetime warranty with it.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,424)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless communication, and impressive timeliness. Many highlight the friendly, knowledgeable, and professional staff who go above and beyond to make the repair process smooth and stress-free. Repairs are frequently completed ahead of schedule, with vehicles returned looking brand new. Customers appreciate being kept informed throughout the entire process via calls and text updates. The shop also receives high marks for vehicle cleanliness upon return. A few customers noted minor areas for improvement, such as interior cleaning and occasional parts delays, but these were isolated comments that did not overshadow the overwhelmingly positive experiences shared.
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"Every single person I interacted with was amazing"
"Car looks great, the employees were wonderful, and the whole process was about as easy as possible"
"... went above and beyond helping with the rental car. The body work is amazing. All around great experience." Read more
"... pride in their work and care about their customers. Fast turnaround, top-tier craftsmanship, and just genuinely great people. If youre looking ..." Read more
"... receptionist was friendly and answered any questions I had. My car looks brand new again. I would definitely recommend this shop. They have good people work back there." Read more
"... thoroughly, took care of of all the insurance matters, and got the work done sooner than expected" Read more
"... estimate to the getting the job completed. In fact the job was completed three days before I got back from a vacation so it was really quick. Also all ..." Read more
"Super happy with the results! Looks brand new and took less than a week"
"... struck in a hit and run collision, with a new one! They said it would take 5-6 days but I got my car back much sooner! The results were satisfactory! Looking ..." Read more
"... years. They've always been wonderful, and prompt. I got my car back a week earlier than expected. Everyone is friendly, kind and helpful." Read more
"I got text messages to keep me very informed about all steps of the process"
"Everyone was super helpful and informative of the process of repairing the vehicle. They made all parts of ..." Read more
"They were knowledgeable & communicated with me constantly"
"... above and beyond to work with me on my car repair. I was very much involved in all the steps as my car was taken in, inspected, and repaired. ..." Read more
"... pretty much brand new! Fix Auto was easy to work with, communicated frequently with me to let me know the status of my vehicle and the ETA it should be fixed!" Read more

Likely to Recommend

Great customer service, very professional, nice and patient and I am so glad that I found my favorite repair shop for my future repairs. 😀

Repair Quality

I really want to thank Edward & Lauren. They were very professional, helpful, patient, nice and took care of all of my concerns & paperwork and did a great job on my car.

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They were all very nice, helpful and professional. I will definitely recommend this repair shop to my friends & family. Outstanding!!! Outstanding!!!

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Best staff ever! Always so nice and communicative

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They will be one of the first to be recommended by me to anyone looking for auto body work.

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Edward and Lauren did a fantastic job with the body work to my car. And looking out for me on my rental to take me to my appointments last week

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Edward and Lauren did a fantastic job with the body work to my car. And looking out for me on my rental to take me to my appointments last week

Returned Clean

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Lauren was extremely helpful and considerate. She went above and beyond what I expected. The shop took care of the estimate in a timely and detailed manner.

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We haven't used the car much yet, but we had a very positive with Fix Auto Burbank: Joe, Lauren, Edward

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Joe, Lauren and Edward were all awesome

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Very helpful and I’m very happy with the job that they did thank you so much

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I am very happy with the job that they did. They were very helpful and very reliable. Thank you.

Returned Clean

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It was highly recommended to me by a friend and I would do the same. It’s a relief to have people to work on your car who both do excellent work and are trustworthy

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Car looks great, the employees were wonderful, and the whole process was about as easy as possible

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Your staff is fantastic. They explained everything thoroughly, took care of of all the insurance matters, and got the work done sooner than expected

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