Fix Auto Downtown LA
In operation 104 years, 42 years at this location.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/downtown-la.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
If they received a bad report on the damage, the group delivered it still damaged. tried to hold one responsible for the negligence of the mechanic who issued the damage report
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They gave me an excellent service, they are nice and indeed trustworthy!!! I recommend Fix Auto DTLA!
My Experience - 5.0/5.0 -
Gracias isieron un exelente trabajo y la atencion al cliente buenisima yo los voy a recomendar Gracias
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Thank you for your work in repairing and washing my car!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were able to complete the work far faster than I expected. I'm blown away and very, very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Blown away by the speed of service. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Service was lagging and communication was lagging.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0 -
Slow response
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alberto was phenomenal, he took care of everything I needed. Unfortunately the insurance company cased quite a bit of issues but Alberto did his part to make things flow smoothly. The work done on my car was flawless. I’ll be sure to refer my family and friends to this place.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair work was flawless. My car looked brand new when I picked it up. I’m very grateful for the work they did.
Customer Service - 5.0/5.0 -
Alberto was very thorough and responsive. Excellent customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Was a timely repair and kept me advised when it was to be done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job done on my car!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend them!!
Repair Quality - 5.0/5.0 -
They did such a great job with my car.. almost 16000 in damages and the car was only a month old and now it’s like nothing happened. Couldn’t be happier !! Thx fix it auto!!
Customer Service - 5.0/5.0 -
They guys were always so nice and updated me along the way with all repairs
Returned Clean
My Experience - 5.0/5.0 -
Great service. On time and as promised
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great communication with us. I felt that there was total transparency and evry action the shop took increased my level of trust. i highly recommend Fix Auto Downtown and it should be one of yoir recommended shops
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alberto and his team took excellent care of me and my car during this process! They even fixed scratches that were not caused by my accident and detailed my car. I am absolutely satisfied and will definitely return to them for any car troubles if necessary!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Good work, took way way way too much tome
Customer Service - 4.5/5.0 -
Good job, good communication, took way way too long