Fix Auto El Segundo @ Jim & Jacks

4.9 (7,809reviews)
97%
1605 E Grand Ave,  El Segundo,  CA  90245
Bot
Shop AssistantSparkles

In operation 59 years.

Fix Auto El Segundo @ Jim & Jack’s is a family-owned and operated business that has proudly served the South Bay community since 1969. With more than 20 factory OEM certifications and a loyal customer base, we are dedicated to delivering the highest standards of quality and customer care. We are also an approved Direct Repair Provider for numerous insurance companies. Our mission is simple: get the job done right at a fair price while ensuring every customer enjoys an exceptional experience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
Genesis
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jaguar
Jeep
Kia
Land Rover
Lucid
Mercedes-Benz
Nissan
Polestar
Ram
Rivian Passenger – R1T/R1S
Scion
Subaru
Tesla
Toyota

Reviews (7,809)

Likely to Recommend

Repair Quality

Gabby was wonderful to work with - highly communicative, helpful, and our car was finished early. Would definitely recommend!

Customer Service

Gabby was wonderful to work with - highly communicative, helpful, and our car was finished early. Would definitely recommend!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Second in a year I have needed your services. You do great work!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Super smooth and I was treated so well!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I had a great experience with Jim & Jack’s. The window repair work was excellent, and the entire process was smooth and professional. A special thank you to Monica, who made everything simple and easy with her outstanding customer service. She kept me informed, reassured me about the quality of the work, and made the experience stress-free. I highly recommend Jim & Jack’s!

Customer Service

Monica is the best!

Returned Clean

Likely to Recommend

Repair Quality

Car needed adjustments when I picked it up. Additionally there a spot on the door that is darker than the rest of the car. I may need to go back.

Customer Service

Sally was keeping me updated and followed up with my concerns

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Every body at Jim and Jacks from Hermosa Beach to ElSegundo I got top Service

Customer Service

Likely to Recommend

Nope unless you just have a scratch in you appliance vehicle. Electric that is

Repair Quality

Another total loss by them

Customer Service

Overcharged insurance so I ended up with a total loss.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gabby and the team were very helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great company

Repair Quality

Car looks amazing, and they even finished 2 weeks ahead of the projected date.

Customer Service

Staff was excellent

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service