Fix Auto Fresno Body Works West
In operation 49 years, 7 years at this location.
Fix Auto - Fresno Body Works West is a family-owned auto repair business that has been in business since 1977. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I did notice a white patch that’s a bit brighter than the rest of my car on my bumper
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I recommend this location to my family & clients all the time.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rosie & Tanner were friendly & professional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes yes yes
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I will refer them to anybody and everybody they were so informative and went up and about to get the repair done! Blessings
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the daily updates and the professionalism. They did a great job repairing my car. You all made me feel at ease during a stressful time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
The only thing that I was frustrated and the delay daily
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always great customer service and reliable service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have already replied two or three times. It was excellent. Have used three times. Will recommend highly. Please do not solicit me again. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Fix Auto is the only shop that I recommend! They use quality parts and don’t try to keep in the repair on your vehicle
Repair Quality - 5.0/5.0 -
The staff is very professional. my Lexus was fixed right away the paint matched perfectly. I am very happy and pleased that I chose Fix Auto!!! Highly Recommended !!!’
Customer Service - 5.0/5.0 -
The whole staff was pleasurable to speak with and very knowledgeable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the beginning until the end I was very satisfied on how Auto Fix handled my case. One of our company vehicles was involved in an accident. The accident actually happened in Madera so I spoke to the Skyler there at the Madera Auto Fix location I believe that was his name. Got in contact with him and started setting up the agreement and information I needed to say “let’s go for it”. It was right before Christmas so I knew that the holidays were going to put a damper on things but weren’t too bad. Their receptionist Rosie would stay in contact with me every week to keep me updated with the progress of the vehicle. Besides the wait after the holidays it was actually a good experience. They had set up the tow to their shop from our shop and from there on, everyone seemed organized and knowledgeable. I trust them and will use them again if I would need them in the future. Thank you.
Customer Service - 5.0/5.0 -
From the beginning until the end I was very satisfied on how Auto Fix handled my case. One of our company vehicles was involved in an accident. The accident actually happened in Madera so I spoke to the Skyler there at the Madera Auto Fix location I believe that was his name. Got in contact with him and started setting up the agreement and information I needed to say “let’s go for it”. It was right before Christmas so I knew that the holidays were going to put a damper on things but weren’t too bad. Their receptionist Rosie would stay in contact with me every week to keep me updated with the progress of the vehicle. Besides the wait after the holidays it was actually a good experience. They had set up the tow to their shop from our shop and from there on, everyone seemed organized and knowledgeable. I trust them and will use them again if I would need them in the future. Thank you.
Returned Clean
Likely to Recommend - 5.0/5.0 -
My mom is the one who referred me to this shop, and I will do the same in the future.
Repair Quality - 5.0/5.0 -
Everything went great, albeit long. The best part was the continual updates via text. I appreciated knowing what stage the repair was in.
Customer Service - 5.0/5.0 -
Rosie was a delight to work with. She was honest and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
On the quarter panel drivers side there is a slipped piece. It's missing a bolt or clip. My son when back and asked them to address. They refused and said it was fine. It's not fine and wasn't like that prior to the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did Amazing job on my Lexus
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job love how my car looks like nothing even happened to it