Fix Auto Hermosa Beach @ Jim& Jacks

4.7 (1,416reviews)
95%
555 Pacific Coast Highway,  Hermosa Beach,  CA  90254
Bot
Shop AssistantSparkles

In operation 20 years.

Fix Auto El Segundo @ Jim & Jack’s is a family-owned and operated business that has proudly served the South Bay community since 1969. With more than 20 factory OEM certifications and a loyal customer base, we are dedicated to delivering the highest standards of quality and customer care. We are also an approved Direct Repair Provider for numerous insurance companies. Our mission is simple: get the job done right at a fair price while ensuring every customer enjoys an exceptional experience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,416)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

You still have my car, and you put in a used headlight? I was not expecting you fix my car with used parts.

Likely to Recommend

I know I should have removed it, but I had left a gift certificate for a massage I was going to give to my mom as a gift in the compartment pretty obscure from the usual compartments of a car. I totally forgot about it. When I got the car it was gone along with a 10 dollar rewards card to TJ max. The mechanics are thieves! This makes me warn people and my insurance to think twice about having their car worked on at tJim and Jacks.

Repair Quality

Rear camera does not work will need to take it in again.

Customer Service

I dropped the car day 1 and never got a call back as to what they found, how long it will take etc. It was i that had to call and ask. they never called me to give me updates. When I did call the person sounded in a hurry and couldn't be bothered. Made me think they were so busy that I was just another number in a mill.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service. Very friendly and I liked the text messaging on the progress of the repairs. I would recommend then to anyone needing car repair.

My Experience

Service was excellent. My car looked beautiful when they finished it!! It was done in a timely manner and work was superb

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Everything,as always was done to perfection! Jimmy is a delight to work with as is Manny. Thank you for making my car a beauty again!

Likely to Recommend

Repair Quality

Amazing work. Amazing customer service. Simply the best.

Customer Service

My Experience

My Experience

Looks great. Thanks!!

My Experience

Fantastic job! Thank you for the communication to keep me up-to-date. My car was not only done on time, it was done five days earlier than expected.