Fix Auto - Hi-Line
In operation 7 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Hi-Line can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Hi-Line claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
nice job to the team
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Insanely fast turn around time for an insurance job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Insanely FAST turn around time.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was fixed sooner than the estimated completion date. The damage was repaired so that the car looked brand new. The staff always communicated the repair status via phone call or text.
Customer Service - 5.0/5.0 -
Great work, fast turnaround, wonderful communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It took 3 weeks to repair my Tesla , however the internal service was fair .
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent services
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Allison was great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Very good job
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
From the start, Alison was attentive, empathetic and very detailed with her explanations and expectations to anticipate.
Customer Service - 5.0/5.0 -
All were professional and detailed. evident they are proud and enjoy their work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were professional and ordered parts in preparation of bringing my car in so that my car wouldn’t be in the shop very long. I was expecting that the car would be stuck in the shop for 3 weeks, but they were done in less than 2 weeks. The car was delivered clean and everything was working perfectly. Fix-it Auto Hi-Line’s partnership with Enterprise rent a car made the rental process and returning vehicle convenient. Alison Enoka and Zack from Fix-it Auto Hi-Line did very good job that deserve a shout-out and thank you. Also, Traveler’s insurance adjuster, Timothy responses fast and efficient. Thank you!
Customer Service - 5.0/5.0 -
Alison Enoka and Zack did a great job keeping me informed throughout the whole process. She was proactive and able to get the replacement parts faster and was able to complete the job faster than my expected time frame by 2 weeks. The car was returned in good condition, clean and they also warranty on their workmanship so that gave me extra assurance. It was a great repair shop with professional personnels. Great team. Thank you!
Likely to Recommend - 2.5/5.0 -
The repair work itself was good. But the details that would make the experience exceptional are lacking. The three items where I think the ball was dropped were as follows: 1) customer communication was lacking, 2) the scratches on the rear cargo plastic indicate a lack of attention to detail, 3) the car was returned with a lingering musty unpleasant odor that is still there, even after the car had been cleaned. I know these items are knit-picky, but that would make the experience exceptional for me.
Repair Quality - 3.5/5.0 -
The repair work itself I would give a 10. But there were other aspects to the overall experience that lowered my rating.
Customer Service - 3.5/5.0 -
It was hard to get a status report on the repair. The collision center was not very responsive.