Fix Auto - Irvine

4.7 (6,247reviews)
96%
16161 Construction Circle W.,  Irvine,  CA  92606
Bot
Shop AssistantSparkles

In operation 42 years, 26 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Irvine can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Irvine claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (6,247)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The professional and friendly staff received widespread appreciation, with customers highlighting courteous interactions from front desk to technicians. Regular text and email updates throughout the repair process were frequently commended, keeping customers informed and reducing stress. A standout theme was repairs being completed ahead of schedule, often days or even weeks earlier than estimated. Customers also appreciated the complimentary vehicle cleaning at pickup. A few customers noted areas for improvement, including more accurate completion date estimates, proactive communication near the end of repairs, and ensuring all components are fully checked before vehicle return. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
Select to learn more
"... where I am, I chose them and I am glad I did because the work they did on my car is very very good. I highly recommend them for any kind of car repairfix stuff and they will ..." Read more
"Exceptional repair, car looks better than before the accident."
"The repair was perfect. The customer service was great. The technician explained the repairs. I could not ..." Read more
"... off the same friendly vibe so I picked you. Plus the car looked amazing. Couldnt tell it had been damaged. Great work and service!!!" Read more
"The service was excellent and the repairs surpassed my expectations. The team that helped me was wonderful!"
"The time frame the car was promised back to me was 1 week AHEAD of schedule. The car looks as good as new and the detailing done ..." Read more
"Customer service and quality of work. Also, my car was ready well ahead of schedule"
"Super easy to work with and completed the work faster than expected. Did a wonderful job and the front of the car looks better than it did ..." Read more
"... to be ready by Thursday or Friday last week, but it wasn't ready until yesterday, Tuesday. I was disappointed it wasn't ready when they said it would be." Read more
"This shouldve been a two week job. Instead, it took 36 days. It took so long my insurance company car rental period ran out and I had to rent a car under ..." Read more
"... start to finish, customer service was great. The communication was throughout the process, letting me know on a daily basis how the repairs were coming. I was ..." Read more
"... the process of getting the car fixed up front and gave timely updates as to the progress of car, and returned the car one day before it was promised. ..." Read more
"... perfect and the cost was fair. Im appreciative for the great communication I received on a regular basis. Fix Autos crew is amazing." Read more
"... Ive been very happy with those Ive worked with and the communication has been excellent." Read more
"Communication was great until the repairs were completed and the car was ready to be picked up."

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’m beyond satisfied with my repair experience!! Armando communicated what to expect and kept me updated throughout the process. Manny did excellent work on my KIA, it literally looks brand new!!

My Experience

This should’ve been a two week job. Instead, it took 36 days. It took so long my insurance company car rental period ran out and I had to rent a car under my own payment for the past six days.

Likely to Recommend

Lots of other options out there

Repair Quality

Great job on the car, but I’m not really understanding why it took almost 40 days to replace a door panel

Customer Service

I received text messages that the car was almost finished and then get a phone call saying that it was not finished because you were waiting on a part

Likely to Recommend

Repair Quality

Car is emitting unusually loud noise from the engine into the vehicle. There is also increased vibration felt inside the vehicle

Customer Service

Likely to Recommend

Repair Quality

Buen trabajo y no se tomaron tanto tiempo en 10 dias mi carro estubo listo Gracias.

Customer Service

Likely to Recommend

I don't really recommend repair shops and leave that stuff to the insurance involved. I also don't have many friends or any family local to Irvine.

Repair Quality

I appreciated your team finishing early.

Customer Service

Team was helpful and responsive the whole time.

My Experience

The only complaint I have is that my car was not ready the day it was supposed to be

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a great job repairing the damage on my car. Communication was great via texts until the end of when my car was actually ready. I ended up having to call several times to find out when my car was actually ready to be picked up.

Customer Service

Communication was great until the repairs were completed and the car was ready to be picked up.

My Experience

I was told the car was done and ready for pickup. I paid. Went out to car and found parts missing. Armando said he was told it was done. But a part was on back order and won't be in until next week. I don't want to pick up the car until it is done. Frustrating.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already have, and would bring my vehicle here again.

Repair Quality

The shop did excellent work.

Customer Service

Both Lee and Jackie provided excellent service.

Returned Clean

My Experience

This is Stan’s wife responding! I had the accident! We are both very satisfied. Car looks great. We were kept advised throughout the process as to what was going on and expected finish date. They were done 4 or 5 days ahead. Highly recommend them! Really cat looks wonderful!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work, great service. The technician said that you weren’t able to fix the sensor and the light is on on my dashboard. Could you fix this?

Likely to Recommend

Repair Quality

Customer Service

My Experience

Quick and efficient service. Great customer service and care. Communication was very helpful and clear.

Likely to Recommend

Repair Quality

Runs better than before. The communication was good and the customer service was great. Very friendly.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dealing with unexpected car repairs is never a fun situation to be in, but I was thoroughly happy with all of the service that I received from each and every person I met while dealing with my car repairs… The first person who greeted me and gave me an estimate to the person at the front desk, to the person who helped me remove my car seats out of my car, to the help I received in getting a rental and in the end, helping me again with my car seat and being so kind and supportive throughout the whole process.. I really appreciate the team and everyone’s Support really made a difference.

Likely to Recommend

Repair Quality

Customer Service