Fix Auto Jurupa Valley

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you so much I give you 100 present Ignacio I aguayo

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Did a great job! Super fast and easy process very good customer service

Likely to Recommend - 5.0/5.0 -

I’ll definitely be bringing my business back to them in the future

Repair Quality - 5.0/5.0 -

The quality of the work performed was excellent, and I couldn’t be happier with the results.

Customer Service - 5.0/5.0 -

Excellent service from start to finish. Liz made the entire process smooth, easy, and stress-free with her professionalism and great communication.

My Experience - 5.0/5.0 -

Just for picking it up yes I’m very pleased. I just wait till I continue to drive it a little bit and see the adjustments but otherwise everything looks good. Thank you.

Likely to Recommend - 5.0/5.0 -

Yes, I would recommend them to other people. They did a good job as far as I can see for all of the stuff that needed recommended thank you.

Repair Quality - 5.0/5.0 -

Everybody was great very friendly help me out a lot. Did the vehicle great in a mannerly time and I was pleased with them because it was very close to my house. They all worked with me, which helped me out a lot. Very nice people now I know where I can get my truck fixed at all times if I’ve ever needed again, which I hope not Thank you very much.

Customer Service - 4.5/5.0 -

Good job, friendly people very pleased

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing service and repairs left my car good as new! Would definitely recommend!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I appreciate all the work you guys put into the vehicle thank you

Customer Service - 5.0/5.0 -

Amazing with the communication

Likely to Recommend - 5.0/5.0 -

Will use again

Repair Quality - 5.0/5.0 -

They did a great job and in a timely manner

Customer Service - 5.0/5.0 -

Liz was great and kept me informed on progress

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good work

Customer Service - 5.0/5.0 -

Good customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The car looks great and feels good when behind the wheel. It’s a really nice feeling to get your car back in better condition than you left it and the team did an awesome job on the repairs.

My Experience - 5.0/5.0 -

Lizette was very attentive and helpful. Very professional.

My Experience - 5.0/5.0 -

Berry satisfied we the work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0 -

Quizás sí lo recomendaría porque el trabajo de reparación me gustó. Sin embargo, creo que deben ser mucho más detallistas con la experiencia del cliente. Básicamente perdí dos días de trabajo por un error en la comunicación, me dañaron productos que tenía en la cajuela y además tuve que pagar una limpieza profunda de $175 para poder dejar mi auto en buen estado nuevamente. El trabajo técnico fue excelente (10/10), pero todo lo demás fue una mala experiencia. I might still recommend them because I was satisfied with the repair work. However, I believe they need to be much more detail-oriented when it comes to the customer experience. I essentially lost two days of work due to a communication error, some products I had in the trunk were damaged, and I also had to pay $175 for a deep cleaning to get my car back into proper condition. The repair work itself was excellent (10/10), but everything else was a poor experience.

Repair Quality - 2.5/5.0 -

El trabajo de reparación quedó muy bien y estoy satisfecho con el resultado. Sin embargo, la experiencia en la entrega fue frustrante. Me llamaron (creo que Lisette) asegurando que el auto estaba listo e insistieron en que fuera, lo que me hizo perder medio día de trabajo. Al llegar, me hicieron esperar cerca de 2 horas solo para decirme que el auto aún no estaba listo y que sería hasta el día siguiente. Confiando en eso, pedí permiso nuevamente, pero no lo entregaron ni me llamaron. Finalmente me lo dieron hasta el final del día, haciéndome perder otro día de trabajo. Además, el carro fue entregado muy sucio por dentro (con polvo de pintura incluso en los asientos) y me dañaron productos de limpieza que tenía en la cajuela, ya que se derramaron y no los limpiaron. No pude reportarlo porque no había nadie disponible al momento de la entrega. En general, buen trabajo en la reparación, pero deberían mejorar la comunicación y el cuidado en la entrega. The repair work was done very well, and I’m satisfied with the final result. However, the delivery experience was frustrating. I received a call (I believe her name was Lisette) saying my car was ready and insisting that I come pick it up, which caused me to lose half a day of work. When I arrived, I was made to wait about 2 hours just to be told that the car was not ready and would be available the next day. Trusting that, I requested another day off, but the car was not delivered as promised and I did not receive any call or update. In the end, I had to pick it up later that day, causing me to lose another full day of work. Additionally, the car was returned very dirty inside, with dust from the paint job even on the seats. Some cleaning products I had in the trunk were damaged—they spilled and were not cleaned. I couldn’t report this at the moment because no one was available when the car was handed to me. Overall, the repair work was good, but communication, follow-through, and care during delivery need improvement.

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome service and friendly employees. Always recommend Fix Auto.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone at Fix Auto was excellent! Lizz and her team was very helpful and informative. I recommend Fix Auto to everyone. Thank you again for a job well done. Our Honda looks brand new!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied with the service at Fix Auto. Lizz and her team were fantastic. Our Honda looks brand new. Thanks again for everything.

Customer Service - 5.0/5.0 -

Very satisfied with the service at Fix Auto. Lizz and her team were fantastic. Our Honda looks brand new. Thanks again for everything.

Likely to Recommend - 5.0/5.0 -

I would definitely recommend Fix Auto to a friend or family member and any one else who needs to have their vehicle serviced or repaired. They are an excellent shop and do outstanding repairs. I highly recommend them.

Repair Quality - 5.0/5.0 -

I was totally satisfied with the quality of repairs done on my vehicle by Fix Auto.

Customer Service - 5.0/5.0 -

I received excellent customer service from this company or shops. Everyone was very professional and friendly, helpful and understanding.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast efficient Friendly. Great service.

Customer Service - 5.0/5.0 -

Answered any questions I had I left with no worries

Returned Clean