Fix Auto LA Mesa

4.8 (79reviews)
93%
7473 El Cajon Boulevard,  La Mesa,  CA  91942
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Shop AssistantSparkles

In operation 41 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (79)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting the exceptional repairs that left vehicles looking better than before. The communication was frequently commended, with customers appreciating regular status updates through text messages and direct contact. Timeliness was another strong point, with several customers noting their vehicles were completed ahead of schedule. The professionalism and friendliness of the team were recurring themes, along with the quality of bodywork and paint jobs. A few customers noted areas for improvement, including inconsistent follow-up calls and minor finishing issues, but these were outweighed by the overwhelmingly positive experiences shared.
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"... I have gone to FixAuto. I wont go anywhere else. Their service is awesome and car looks fabulous. Also, they are kind enough to inform me of other ..." Read more
"... was worried due to the rare color of my car, but the paint job is amazing!" Read more
"Great customer service great quality work definitely love the energy they give very truth worthy"
"The bumper still has cosmetic damage"
"Spots over the entire windshield and panel under the hood wasnt treated properly"
"Actually a few days early!"
"It was complete early!"
"Always on or before the promised delivery day"
"... going on on the repairs and when it would be ready, it went in on a Monday and out by Friday. Great job looks fantastic. Great customer service. ..." Read more
"A little confusion. I was told one date then another a week later. The second date was accurate."

My Experience

The service was great and Sid made sure the vehicle was in and out quickly. What an amazing job they did!

My Experience

When I left my car for repairs, Junior Rodriguez provided an immediate damage appraisal, arranged for my transportation home and kept me updated with progress reports. The work performed is outstanding.

My Experience

My experience with Fix Auto was excellent. All the staff that I worked with were courteous and helpful from the beginning. The communication was excellent as I was informed of the progress of the repairs daily When my car repairs were completed , I was informed when to pick up my car. The staff was honest beyond reproach . When I dropped the car off, l also left a on hundred dollar deposit. I had forgotten that I had and paid a five hundred dollar deductable. The staff reminded me how much I had left at the beginning of the process. I am greatly appreciative of their honesty. I will be proud to recommend Fix Auto La Mesa to all. Thank you for the excellent service. Eugene Forbes.

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Comments were given two days ago

Returned Clean

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My Experience

I am very thankful for the thorough job!

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Great quality servjce

Customer Service

I always felt updated

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My Experience

Great customer service from a team of people that know what they are doing. Car came back better than I could have expected.

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Repair Quality

Amazing service and excellent work!

Customer Service

My Experience

I went in to fix auto La Mesa, not knowing what to expect, but from start to finish the team here made it so easy. Rick was very knowledgeable and explained everything to me kept me updated the whole time not to mention the work was phenomenal. Thank you, Rick and Junior for making this process easier.

My Experience

The service was complete, professional, and seamless for me. Hector and Junior were outstanding. Both are very professional and also have a wonderful sense of humor. I will be recommending to my friends who need car repair. Thank you

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Repair Quality

Junior was so professional and yet with a great personality connected with me. He kept me informed. And continually connected with my insurance. It was a pleasure to meet him and have him work with me on my car.

Customer Service

Patricia is professional, friendly with a great sense of humor. It was a pleasure hearing her voice whenever I called or she called me. Hector is a pro who used to work at the repair shop I went to previously. It was great to know that Fix Auto La Mesa knows a good man when they see him.

Returned Clean

My Experience

Junior and Hector were amazing to work with! Great communication and step by step progress reports. The service and quality exceeded my expectation. Thank you so much!

My Experience

Great communication. Car came out perfect!

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My Experience

Excellent attention to my needs. Customer first Car looks and runs like new. Very happy with service no to mentioned that they have me a new car back. A plus

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My Experience

Hector took very good care of me - knowing how upset I was about harming my new car. He put a great amount of effort into getting my car back to me as soon as possible . Hopefully I won’t have any more harm to my car- but if I ever need help again I’ll come straight to you. Thank You

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Again, no complaints. It was very easy and the work came out well.

Repair Quality

Close, convenient, work came out well. Also very convenient to be able to sign the insurance check over.

Customer Service

Returned Clean