Fix Auto Lake Elsinore

4.9 (2,593reviews)
97%
18560 Pasadena Street,  Lake Elsinore,  CA  92530
Bot
Shop AssistantSparkles

In operation 27 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/lake-elsinore.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car

Reviews (2,593)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Lake Elsinore for outstanding service quality, clear communication, and timely repairs. Many highlight the professionalism and friendliness of the entire team, noting that repairs frequently exceeded expectations and were often completed ahead of schedule. Customers frequently mention receiving their vehicles back looking brand new, with several noting the added touch of a clean, detailed car upon return. The seamless, stress-free process - including assistance with rentals and insurance - is repeatedly commended. A small number of customers noted areas for improvement, including occasional paint quality concerns, minor alignment issues, and communication gaps, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
Select to learn more
"... the rear fender. They did a superb polishing job, showroom quality on my 2024 F350 SD, King Ranch that it looks like the very day I drove off from ..." Read more
"... air. My car was completed earlier than promised, it was fixed perfectly and then some! Every single employee, I encountered, was incredible kind, knowledgeable ..." Read more
"Well to start off the vehicle was impecable, the repair was top notch. The paint made it seem like brand new. I would definitely trust them with my vehicle if ..." Read more
"Fix Auto fixed my front bumper and It came out far better than I ever expected. Staff were very professional and even stayed a little ..." Read more
"... a full 3 stage paint correction and ceramic coat. Front fender clearly doesnt match the paint quality of the rest of the truck. But apparently thats now on me at additional ..." Read more
"Very friendly and professional. The repair was in time and even done before estimated pickup day. The work done was great, my car looked new again ..." Read more
"... bringing it back to fresh from the factory look. Very, very satisfied with their work and fast completion time. Would bring my other vehicleS to them with their ..." Read more
"My car was ready three days earlier than expected."
"Awesome service great team no issues and had the car back in two days."
"They did a great job and were finished when they said they would be done! Highly reccomend Fix Auto in Lake Elsinore!"
"Extremely satisfied! Every step of the way was handled with ease and confidence. Thank you !"
"Fix Auto has exceptional communication. They keep you up-to-date every step of the way."
"... team at Fix Auto make getting the repairs done easy. Communication is great. Everyone is friendly." Read more
"Fast, and explained everything in detail. The communication was outstanding. Will definitely recommend to others."
"Improve communication and complete repairs correctly. Lack of communication and lack of ownership for mistakes ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent staff Patty and Chris are great.

Customer Service

My Experience

Thanks 😊

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Definitely I always will recommend them to family and friends.

Repair Quality

My first time with fix aouto but I'm very happy with their job. They are always keeping you informed of what they are doing and the good things about it it's the they tried to finish their jobs right away.

Customer Service

Very well they're very professional and they treat you really good.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Im not good with words but I like how you kept me updated every week and the work looks great I would definitely come back and will recommend to friends

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good communciation.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Patty was an amazing help with the whole process. They did an amazing job on my repairs, my car looks brand new thank you so much for everything!!

Customer Service

Patty was amazing and she was so helpful with questions that I had never seemed bothered, I was so thankful for her patience during this stressful time for me. Thank Patty so much.

Returned Clean

My Experience

I liked the convenience of the pickup and drop off of the rental car at their shop. They were quick and efficient in getting my Lexus fixed and they dealt with the insurance. Made it stress free for me.

Likely to Recommend

Repair Quality

Customer Service

Attentive and through explanation of expectation and timeline fir completion of service.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Best place!!!

Repair Quality

Would recommend my car looks like new! People are very helpful and nice!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Staff did a great job!

Customer Service

My Experience

Very professional services, and great customer services

My Experience

Great service and quicker repairs than estimated completion time. Ive come before for minor dings but when I had my car accident they really came through. I was assured the car wouldn’t leave the lot unless it was SAFE and ready for my wife and daughter to drive around in.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service