Fix Auto Lake Forest
In operation 8 years, 6 years at this location.
FALF is a Collision Repair facility owned and operated by family! The combined number of work experience between owner Bryan and GM Travis-is over 40 years experience. Our objective is to produce the highest level of quality, communication and Customer Service. We are honest and fair. We enjoy spending time to get to know our customers over the course of the repairs and even after. We are facilitated with the state of the art Aluminum repair Equipment-We are a Tesla Approved repair facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent communication by all involved. Great Great Great Work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people and Julie is a gem. Excellent repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Julie who runs the front office is SPECTACULAR! The rest of the team is terrific! Grateful my car was serviced at that location. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fix Auto is the best auto body shop! They repaired my car quickly and did an excellent job. They also cleaned my car thoroughly before returning it. I highly recommend them!
My Experience - 5.0/5.0 -
My experience was great. Everyone was friendly , accommodating , and communicative from Gil to the woman at the front desk.
My Experience - 5.0/5.0 -
The service and friendliness is second to none. Should I ever have a need in the future, the have a customer for life. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with FixAuto in Lake Forest, CA. Gil was my claim estimator and walked me through the entire process. The car was repaired and looks amazing and finished before original promise date. Julie was very polite and professorial from handling my initial contact and conversation, and keeping me informed during the process. I will recommend FixAuto to my family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and friendly service.
Customer Service - 5.0/5.0 -
Everyone is really nice.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Conveniently located, great service
Repair Quality - 5.0/5.0 -
Great experience, fast service my car like new. Thank you!
Customer Service - 5.0/5.0 -
Great experience, fast service my car like new. Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing owner, office manager, and team! From the moment you walk through the door, you’re made to feel welcome and treated like family. The shop has a genuine, friendly atmosphere, and everyone goes above and beyond to take care of their customers. I truly appreciate their outstanding service and highly recommend them! ⭐⭐⭐⭐⭐
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
First time, unsatisfactory work done on repair, especially paint and dent. Second time, left new scratches and blemishes on parts of car that was not even part of repair like driver side door.
Repair Quality - 1.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was wonderful! I felt valued as a customer!
Returned Clean
My Experience - 5.0/5.0 -
Timely and helpful
My Experience - 5.0/5.0 -
Would definitely recommend and use again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The OEM part estimate was not in writing but ended up being twice the verbal quote. $1400 vs $700
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Finished the job ahead of schedule to help me !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank so much for the great service, updates and speed of getting my car done. I will recommend you if I have the chance.