Fix Auto Maple Grove

4.9 (2,532reviews)
99%
8725 Jefferson Highway,  Maple Grove,  MN  55369
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Shop AssistantSparkles

In operation 47 years, 9 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com//Maple-Grove

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,532)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, like new, or exceeding expectations. Many highlight the exceptional friendliness and professionalism of the entire staff. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A recurring pleasant surprise was receiving vehicles thoroughly cleaned and detailed inside and out. A few customers noted areas for improvement, including occasional delays in receiving specific status updates and isolated instances where follow-up visits were needed for minor touch-ups or unresolved issues - reflections shared directly by customers in their feedback.
AI-Generated from reviews written in the last 12 months
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"... status of the repair is very admirable. And above all the quality of your repair work is amazing. Keep up the great work, and thank you for your service." Read more
"Fabulous experience. The repair work was meticulously done and the car was detailed inside and out. Perfect!"
"We did not have to return the car for any additional service. The repair was outstanding."
"The repair is perfect. Communication was consistent. Great job, I am very happy with the repair!"
"Outstanding service. Friendly. Service was completed on time."
"The repair was finished 5 days early. I appreciate how they went above and beyond to save ..." Read more
"... completed those repairs when they said they would! Exceeded all my expectations for quality and best case timeframe. Great service end-to-end! Even returned my rental ..." Read more
"We were actually surprised at how quickly our car was repaired and the repair was very well done."
"... kept me informed throughout the entire process, and my car was finished five days earlier than expected. Everything looks great." Read more
"Fantastic experience!! Communicated so well, met the timeline & did a great job with my car. 1010 would recommend"
"I never wondered what the status was of my vehicle they called and texted with regular updates."
"... days ahead of schedule I was notified right away. Overall excellent communication, honest service, and great results. Id highly recommend them to friends, family, and ..." Read more
"... my fault and the second time was not! Both times the service, communication and the end repair were top notch!" Read more
"Communication was outstanding. Received an update everyday on the progress."
"They were great. I got text messages every day. A lot of progress going on the car."

My Experience

Everything looks & sounds great! Thank you so much for all of your hard work everyone :) You did an amazing job & I really appreciate it.

Likely to Recommend

I would most definitely recommend this shop to family/friends. I’m very happy with the work that was done, timeliness, cleanliness, updates during work on the car, etc & I think it’d be a great place for anyone I know to get their car worked on.

Repair Quality

The employees at fix auto went above & beyond to get the work done on my car by the deadline they were given by my insurance company. They did an incredible job & I couldn’t be more satisfied with how my car turned out. I was always kept up to date on what was happening by text or phone call & never had to stress about whether the work on my car was going well or not, which gave peace of mind. If I need other work done on my car in the future, they will definitely be my first choice!

Customer Service

The people I interacted with when picking up my car were very friendly, easy to talk to, & were ready to get me my car keys & paperwork right away. They were very professional & it was a very positive environment/experience :)

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone at FIX is great and very easy to work with!! Would recommend them to anyone who needs services done on their vehicle. Very prompt with communication.

My Experience

Fix Auto was very accommodating and did a great job at repairing the hail damage on my car.

My Experience

Thank you for cleaning my car!

My Experience

My Experience

Everything went smoothly. That's all I ask.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Will recommend to others. They were fast so helpful and courteous.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car has not been so clean before like you did Thank you for cleaning the inside my car . 😊 very satisfied..

My Experience

You guys are AWESOME! My car looks beautiful inside and out!! I love how sparkling clean the total car is!! 100% will recommend you!! From the girls is the office being so kind & helpful to the completion of it all, I couldn’t be more grateful!!

Likely to Recommend

Already started recommending!

Repair Quality

Wonderful! They did a fabulous job!

Customer Service

Couldn’t have been any better! Kept me updated all along the way!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This was mu first experience with Fix Auto as it was recommended by the insurance company of the faulted driver. It was mentioned as their "number one" repair shop and now I can see why. Sarah and the team did an outstanding job on our vehicle's repair matching the paint perfectly. Top marks to the whole staff. Jessica was so great with the communication part as well.

Likely to Recommend

Repair Quality

Sarah and her team did a great job

Customer Service

Jessica was great keeping us informed

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Google Review Below: THANK YOU FIX AUTO!! The entire experience from beginning to end. The girls up front, amazing and firmly walked me through the entire process. The work done was flawless and the turnaround, much shorter than I anticipated. As an extra bonus, got in my Jeep and found my interior was beautifully detailed. Oh and no worries trying to figure out hire to return my rental, they took care of that too! I’d recommend to any one looking for auto damage repair company. Thank you again!!!

Likely to Recommend

This was our second work done at this business and we are happy with both jobs.

Repair Quality

Excellent job done on my car.

Customer Service

Very nice folks to work with.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Sarah & Jessica were very friendly & great to work with! The body work was well done & I was kept up to date on what was happening. Great job!

My Experience

The team was extremely friendly and communicative. My car looks fantastic and was even cleaned!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Door needed adjustment, but I brought it back and they adjusted it and offered to do more if I was not completely satisfied.

Customer Service

Very pleasant, attentive, and thorough. Very interested in my complete satisfaction.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The staff and service was great. They kept me updated during the entire time. Sarah and Jessica were great to work with and answer any questions along the way. My SUV looks amazing 👏 😍 well done.

Customer Service

Sarah and Jessica great customer service!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work! Great communication during the process!

Likely to Recommend

Repair Quality

Great communication during the process. Excellent work! I am very happy! If I have any future body work that is needed, I will be choosing Fix Auto for my repairs!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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