Fix Auto Maple Valley

4.9 (1,806reviews)
97%
23765 SE 264th St,  Maple Valley,  WA  98038
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Shop AssistantSparkles

In operation 38 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Maple Valley can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Maple Valley claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,806)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs is frequently described as excellent, with vehicles returned looking like new or better than expected. Timeliness is another strong point, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, welcoming, and professional atmosphere of the front office staff is repeatedly commended, making stressful situations feel manageable. A few customers noted areas for improvement, including more consistent communication on completion dates, ensuring all repair details are addressed before vehicle return, and better quality checks prior to pickup. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
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"... communication was clear, the work was completed on time, and the quality of the repair exceeded my expectations. Everyone I interacted with was professional, helpful, ..." Read more
"The work was done to a high standard. It was done quickly and efficiently. Communication was excellent."
"This is the third repair your team has performed and one could not ask for any better end result. My son and daughter in law have had work performed ..." Read more
"Car was returned with no quality checks in place. Body lines were out of alignment and not in same elevation as ajoining panels. There were visible mold lines ..." Read more
"The work is meticulous and my car is beautiful, like new again!"
"... but smooth. Very helpful and friendly people and they got it done sooner than I thought! Definitely will come back :" Read more
"My car was done 10 days early. Awesome. My life back."
"you guys finished it more than 2 weeks early!!"
"They finished 3 days faster than expected. Great turn-around time."
"Car was done on time with frequent updates. Very pleased"
"This company had top notch communication and customer service. I was made aware of everything that was happening to my car. Getting ..." Read more
"... entire process. I especially appreciated how they kept me updated consistently, so I always knew what stage my car was in and when it would be ready. Their communication ..." Read more
"No real communication about when the car would be ready. All week the app said Friday then suddenly Tuesday. ..." Read more
"... to their team. They are very professional, nice & extra communicative keeping me updated through out every step." Read more
"very impressed with quality of work. great communication, kept me informed of progress. would definitely recommend."

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Returned Clean

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Any time

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Great, patient 🥰

Customer Service

Very good

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On time and complete transparency

Customer Service

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Repair Quality

Warm, honest and sincere team to work with. I would highly recommend Fix Auto at Maple Valley.

Customer Service

Excellent. Timely and proactive communication and complete understanding of my predicament.

Returned Clean

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My Experience

As always, excellent service and communication. This is the second experience (although different car) we have had with Fix Auto and the staff is still great!

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Though some unexpected things made the process slower. They were kind and professional.

Repair Quality

They did a great job! My only complaint would be that they said one week and it took over 2weeks. But some of that was expected.

Customer Service

The front office ladies were amazing. Wished my daughter a happy birthday and gave her a little gift!

Returned Clean

My Experience

They were great! As always, kept us posted on progress and did an exceptional job on my Subaru. Super friendly and easy communication between several groups involved in the repair!

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Amazing work as always!

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Returned Clean

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Customer Service

A completion estimate a few days ahead would have been nice to help me schedule my pick up arrangements.

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Repair Quality

Great paint work and part replacement choices. Only a small issue of the window rain guard not being properly secured. I fixed that in my own. Truck looks good.

Customer Service

Wonderful professionals.

Returned Clean

My Experience

Excellent job and completed in a timely fashion

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I wouldn't go anywhere else and will always recommend to others.

Repair Quality

Fix Auto we I'll always be our go to for car repairs. They do such great work. They go above and beyond. They even detail your car!

Customer Service

They go out of their way to communicate.

Returned Clean

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My Experience

trustworthy and helpful. thank you

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My Experience

Job well done. Team was very nice and had my car fixed in a timely manner. Would definitely recommend!

My Experience

Amazing communication throughout the process, very friendly & helpful. Even coordinated with the rental company on my behalf! 5 star experience. Will always refer business here & take vehicles there. Thank you!